Senior Analyst, Services Operations (Partnerships)
Benefits
Unlimited PTO
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Strategic Initiative Leadership:
- Design and implement high-impact initiatives and operational enhancements aimed at elevating service quality.
- Improve efficiency and customer satisfaction across all retail partnerships.
- Lead the end-to-end development of complex service programs.
Profitable Scaling & Expansion:
- Oversee the successful launch & national expansion of new service offerings, ensuring a balance between aggressive growth, profitability, and high customer experience standards.
- Develop deep expertise in our portfolio of BPO-led workflows and Standard Operating Procedures (SOPs).
- Refine pro-to-job matching and network efficiency.
Angi
Angi connects homeowners with reliable professionals who have the skills they need. They have over 2,800 employees worldwide and aim to define the future of the home services industry.