Lead the operational backbone of ServiceNow's APAC partner ecosystem, driving strategic growth through data-driven insights.
Oversee APAC partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams.
Leverage analytics and KPIs to monitor APAC partner and channel performance, providing actionable insights for decision-making.
ServiceNow began in San Diego, California in 2004. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Spearhead programs that elevate customer satisfaction, reduce our cost-to-serve and improve our agents’ experience.
Coordinate the execution of multiple cross-functional work streams to deliver a cohesive outcome.
Leverage data to inform business decisions and analyze impact. Performance metrics are your heartbeat.
Rover connects pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. They are a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet.
Lead strategic initiatives across Customer Success, Sales, Engineering, Product, and Support teams.
Develop OEM partner onboarding and value delivery assets for the customer journey.
Create business review frameworks and executive success summaries.
Prophecy is the leader in AI-native data preparation and analysis, revolutionizing how enterprises turn data chaos into insights. They are a fast-growing company building the next data revolution where AI agents and humans work together to transform data and ship trusted insights.
Roadmap Ownership: Own the strategic roadmap for customer activation and retention, identifying customer journey friction points and implementing automated, scalable solutions to deliver better outcomes.
End-to-End Initiative Management: Drive programs from idea to execution by collaborating with Leadership and cross-functional partners including Analytics, Marketing, Product, and Systems Operations.
Operational Optimization: Embed with customer-facing teams to audit workflows, tooling, and data collection, developing clear assessments to improve their efficacy.
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors and have a passionate, talented, and customer-focused team that embodies their Leadership Principles in their work and culture.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives.
Define program strategy and oversee the development of clear roadmaps and execution plans.
Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with employees across the country of employment and offer competitive benefits that are anchored to their core value of people come first.
Collaborate across the organization to improve operations.
Implement policies and procedures to improve business operations.
Track infrastructure improvement projects to meet cost savings goals.
Columbia General is a company that appears to value innovation and streamlined processes. While the exact size and culture are not specified, the job posting emphasizes collaboration, continuous improvement, and valuing employee contributions, suggesting a results-oriented environment.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Drive efficiency, cost, and quality improvements across the delivery team.
Ensure Flock has the operational processes in place to scale rapidly.
Tackle complex operational problems.
Flock is a safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, scaling intentionally and seeking top talent.
Lead process improvement initiatives and optimization of complex processes
Perform analysis of operational processes and recommend automation, optimization, and modernization opportunities
Support regulatory, compliance, audit, and risk management activities through expert‑level analysis
LoanCare is a full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. They are backed by Fidelity National Financial (NYSE: FNF), a Fortune 500 company, offering a career foundation built on integrity, innovation, and collaboration.
Lead, coach, and develop Service Delivery Managers across multiple regions.
Manage critical customer escalations, acting as the senior point of accountability for service delivery issues.
Define and enforce delivery standards, quality assurance processes, and SLA governance frameworks.
Nexthink is the leader in digital employee experience management software. They provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale, impacting employees anywhere. The company has over 1,200 customers and 9 offices worldwide, dual headquartered in Lausanne, Switzerland and Boston, Massachusetts.
Maintain a centralized, real-time view of all active Client Ops programs.
Translate ambiguous problems into structured proposals, decision documents, and execution plans.
Serve as the Directly Responsible Individual for initiatives that cut across teams.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Collaborate across the organization to document current processes and identify opportunities for improvement.
Analyze root causes of process inefficiencies and develop effective solutions.
Design and implement policies to enhance daily business operations seamlessly.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They value diverse backgrounds, promote work-life balance and trust.
Lead and Develop a High-Performing Team by managing and coaching a team of Account Managers responsible for strategic partner relationships and revenue growth.
Drive Revenue Growth and Strategic Partner Success lead the team in delivering on quarterly and annual revenue goals across their books of business.
Use Data to Drive Decisions and Performance by developing and maintaining a forward-looking view of partner performance, identifying emerging risks and growth opportunities.
Angi connects homeowners with reliable pros who have the skills they need, and connects pros with homeowners who have the jobs they want. They have over 2,800 employees worldwide and are defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit.
Help manage and provide technical guidance for implementing new client websites.
Respond to client inquiries regarding bswift products, leveraging research to resolve issues.
Drive continuous process improvements and efficiencies.
Bswift transforms benefits administration, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide. Bswift reduces administrative burdens and frees HR teams to focus on creating thriving, people-first workplaces and they have been regularly named one of Chicago’s Best and Brightest Companies to Work For.
Drive and elevate provider quality initiatives at Rula through data-driven decision making.
Lead scalable quality initiatives across the provider network by identifying gaps and driving programs.
Translate complex data into clear actions for initiatives like provider quality reviews and AI-powered documentation.
Rula is committed to destigmatizing and embracing mental health as integral to overall well-being. They provide quality, evidence-based care and aim to empower individuals in their mental health journey, operating as a remote-first company.
Own the Expansion Project Portfolio, acting as the central orchestrator of the Expansion initiative portfolio.
Directly lead selected strategic initiatives end-to-end, translating analytical insights into concrete execution plans.
Co-own Expansion Budget & Performance Delivery, playing a key role in ensuring delivery of Expansion revenue targets.
Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform. They connect 24 million patients with 280k doctors across 13 countries through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda, with over 3,000 employees on staff.
Actively monitor and analyze operational KPIs, engaging with stakeholders regularly to review performance data and ensure targets are achieved.
Define short- and long-term improvement actions, prioritizing them according to the company's current goals and strategy.
Take full ownership of diverse projects by organizing their setup, contributing ideas, and overseeing progress, while systematically evaluating outcomes.
AUTO1 Group is Europe’s leading digital automotive platform. They revolutionize the used car market with their well-known brands Autohero, wirkaufendeinauto.de and AUTO1.com. They have international teams and a diverse working environment with more than 100 different nationalities.
ServiceNow, founded in 2004, provides a cloud-based platform that connects people, systems, and processes. They have over 8,100 customers, including 85% of the Fortune 500®, and aim to make the world work better for everyone.