Roadmap Ownership: Own the strategic roadmap for customer activation and retention, identifying customer journey friction points and implementing automated, scalable solutions to deliver better outcomes.
End-to-End Initiative Management: Drive programs from idea to execution by collaborating with Leadership and cross-functional partners including Analytics, Marketing, Product, and Systems Operations.
Operational Optimization: Embed with customer-facing teams to audit workflows, tooling, and data collection, developing clear assessments to improve their efficacy.
Program ManagementSaaSSFDCData AnalysisCommunication
Own the operational strategy for the Partner Ecosystem.
Accelerate path to revenue.
Measure, report, and drive growth.
BambooHR is building a people intelligence platform that transforms HR and sets people free to do great work. They are a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth and offers competitive benefits and professional development.
Skaled Consulting is focused on turning defined client workstreams into realistic, actionable, profitable, and timely execution plans that can be delivered at scale across multiple clients. They seem to have a fast-paced client service environment.
Act as a program lead for the SVP, structuring ambiguous operational challenges, defining solutions, and driving high-impact initiatives from decision to execution.
Own the Clinical Ops leadership "front door," including intake and triage; run the operating rhythm and maintain core artifacts, including the OKR tracker and Initiative log.
Act as the critical link between Clinical Ops and partners (Quality/Safety, Product, Finance, HR) to unblock progress, resolve ownership/resourcing gaps, and coordinate complex rollouts.
Midi Health is a fast-scaling virtual care company focused on women’s health, transforming healthcare delivery through a modern, tech-forward platform and a distributed clinical team. The company seems to have a modern, tech-forward culture driven by innovation.
Own the end-to-end success of complex, multi-product customer implementations.
Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function.
Serve as the primary delivery leader for enterprise customers throughout the implementation and facilitate executive-level conversations.
Aiwyn is building the operating layer for accounting firms, automating the workflows that sit between client engagement and getting paid. Their platform spans Payments, Engagements, and Practice Management, and they're deploying it inside some of the most respected accounting firms in the country.
Drive strategic, cross-functional GTM programs across multiple product lines.
Redesign and optimize frontline workflows within Salesforce and related systems.
Partner closely with Sales, Marketing, Finance, and Systems Operations.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors including Addition, Bessemer, Emerson Collective, and Mark Cuban.
Owns the day-to-day operating system for ALX's flagship leadership development journeys.
Translates sold scope and programme design into a predictable, high-quality learner and sponsor experience.
Acts as the central day-to-day delivery contact for sponsors, HR/L&D partners, cohort champions and internal stakeholders.
ALX Africa, a non-profit organization under the ALX Foundation, aims to unlock the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide tech skills training and career acceleration programs to empower 2 million Africans by 2030.
Lead and execute on the vision and strategy of design operational programs.
Proactively examine, experiment, and measure improvements to design operational model.
Oversee and manage program status and health, mitigating risks, removing barriers efficiently.
Blink is a user experience firm for the world’s leading companies, using evidence-driven design to create products that people use and love. They have studios in Boston, New York, San Diego, San Francisco, and Seattle and bring two decades of experience to research, design, and strategy.
Own the execution and coordination of internal programs that support the global Solutions team.
Build and maintain a centralized knowledge hub of scalable assets and documentation.
Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.
Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.
Own the strategy, roadmap, and execution for a portion of our core SaaS product.
Balance 0→1 product bets with high-leverage incremental improvements, knowing when to invest big and when to right-size.
Drive AI into the product in ways that genuinely improve outcomes for providers and families.
Brightwheel is the largest, fastest growing, and most loved platform in early education. It is trusted by millions of educators and families every day. Their team is passionate, talented, and customer-focused, and a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
Define product vision, strategy, and roadmaps that align with Canopy’s mission.
Develop a deep understanding of hospital operations, clinical workflows, and customer needs.
Lead product development cycles in partnership with engineering teams.
Canopy is a healthcare technology company focused on improving safety, responsiveness, and outcomes in complex care environments. Our team brings together experienced operators, engineers, product leaders, and designers who care deeply about solving meaningful problems.
Redefine the first 90 days of the customer journey.
Slash Time-to-Value and boost team morale.
Build a department that serves as the bedrock for long-term customer retention.
Steer offers a suite of software tools for today's automotive repair shop, combining software tools needed to run a highly profitable shop into one platform. They have launched a complete Customer Relationship Management (CRM) marketing suite and acquired AutoOps in August 2024.
Design the Onboarding Roadmap: Own and refine the customer journey, creating a standardized, world-class experience that ensures every practice is set up for long-term success.
Optimize Time to Value (TTV): Constantly analyze and improve the speed to conversion, reducing the time between a customer signing a contract and successfully running their first live day on Archy.
Lead & Develop a High-Performing Team: Provide coaching, feedback, and performance management while supporting the ongoing growth and development of Onboarding Managers.
Archy is revolutionizing the dental practice management space, giving dental providers cutting-edge software that allows them to do what they do best while handling the more technical sides of running their practice business. They are seeking a strategic, data-driven Head of Customer Onboarding and Success to lead their Customer Experience team's implementation efforts.
Drive programs from initiation through delivery, ensuring alignment to business objectives
Provide day‑to‑day program support including task tracking, milestone management, and resource coordination
Develop, maintain, and manage project plans, timelines, requirements, risks, issues, and dependencies
Blueprint Technologies is a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States that helps organizations unlock value from existing assets by leveraging cutting-edge technology. They foster a culture of solving complicated problems, valuing diverse skillsets and backgrounds.
Manage day-to-day program operations, coordinate timelines, and track key activities.
Support program communications, community engagement, and moderation across multiple channels.
Partner with analytics and marketing teams to track participation, engagement, and program health metrics.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Responsible for implementing and optimizing CMS payment programs.
Manage data-driven projects and coordinate technical workgroups.
Assist in delivering reliable and automated payment program operations.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. They are the largest network of independent primary care in the country and have a collaborative, inclusive, and remote-first culture.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.
Develop and implement end-to-end digital and one-to-many programs for customers.
Create and execute a cohesive strategy with tangible goals to drive adoption, retention and expansion.
Coach and develop the team by providing regular feedback and investing in each team member’s growth.
Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. As a remote-first team headquartered in Toronto, they are made up of curious, driven, and empathetic people.
Lead and manage multiple enterprise-level projects and ensure they are completed on time and within budget.
Build and maintain strong relationships with key stakeholders, serving as the primary point of contact for project-related activities.
Identify potential project risks and develop mitigation strategies to address them proactively.
Quiq aims to provide exceptional conversations through humans or AI Assistants. Their Professional Services team focuses on automating conversations to deliver outstanding customer experiences using advanced language models for some of the world's largest enterprises.
Help build, define and scale our Customer Success and Onboarding enablement strategy
Ensure our Customer Success onboarding program provides an incredible first experience and sets up new hires for success
Coach and mentor Customer Success new hires as they ramp in their role
They provide software and data analytics to the real estate industry. They are focused on innovation and customer success with a fast growing Success team.
Support the operational delivery and tracking of Ventures programs.
Establish operational rhythms, routines, and tracking mechanisms for Ventures teams.
Design and implement operational playbooks, templates, and standardized workflows.
ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. They aim to empower 2 million Africans to secure sustainable tech careers by 2030, with hubs in 8 cities across Africa.