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$56,100–$95,500/yr
US

  • Help build, define and scale our Customer Success and Onboarding enablement strategy
  • Ensure our Customer Success onboarding program provides an incredible first experience and sets up new hires for success
  • Coach and mentor Customer Success new hires as they ramp in their role

SaaS Customer Success Communication Problem Solving Enablement

20 jobs similar to Customer Success Enablement Specialist

Jobs ranked by similarity.

US Canada EMEA Unlimited PTO 12w maternity 12w paternity

  • Take ownership of a book of customers, being the main point of contact and hopping on customer calls per SLAs.
  • Take ownership of medium and large projects that are core to the team’s operations.
  • Build in-app onboarding experiences, create webinar series, and build retention best practices.

Ashby offers a highly differentiated product, making it easier to sell. They aim to offer deep expertise whenever interacting with prospects and customers and strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.

$56,100–$95,500/yr
US

  • Conduct kickoff calls and orientation to the onboarding program.
  • Create and execute a customized onboarding plan for customers.
  • Set expectations for turnaround times and maintain a project plan for each customer

RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees.

US

  • Architect and scale a world-class GTM Onboarding Engine.
  • Build and execute formal certifications for the entire sales funnel.
  • Partner with GTM leadership and internal Subject Matter Experts (SMEs) to standardize the "Eve Way".

Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients. They are committed to providing tools that transform the legal industry and support their clients' success at every step.

$79,200–$110,000/yr
US

  • Support and implement training strategy for the sales organization.
  • Manage the sales enablement content repository.
  • Publish weekly commercial-focused newsletter.

Headspace offers lifelong mental health support. They combine content, clinical care, and technology to provide personalized and accessible support. They have a collaborative company culture where individuals feel a sense of belonging and do impactful work together.

$150,000–$170,000/yr
US

  • Partner with the Head of Onboarding and Sales Enablement leadership to execute and continuously improve onboarding programs for new Enterprise AEs.
  • Reinforce Cresta’s enterprise sales process and methodologies across the full sales cycle, from discovery through close.
  • Deliver ongoing enablement through live trainings, small-group sessions, role plays and certifications aligned to enterprise team needs.

Cresta helps sales teams improve performance using AI. They are a fast-paced company that values collaboration and helping employees succeed.

$70,000–$90,000/yr
US Unlimited PTO

  • Get on the phone with customers regularly to provide hands-on training, answer questions, and enable them to integrate the product seamlessly into their day-to-day work
  • Capture customer feedback, product needs, and feature requests to share with the Product team, acting as the voice of the broker
  • Identify opportunities for account expansion, cross-sell, or new product interest during customer interactions and seamlessly hand those off to the Account Management team

Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close.

$57,798–$87,882/yr
Canada

  • Partner with Enterprise, SE, and Channel leadership to define enablement priorities aligned to pipeline growth and revenue targets.
  • Design role-based onboarding for Enterprise AEs and Sales Engineers.
  • Build, maintain, and operationalize enterprise and channel sales playbooks (discovery, technical validation, POVs, business cases, executive alignment, competitive strategy)

Solink provides businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Trusted by over 30,000 locations across 32+ countries, Solink delivers clarity when it counts. They are growing rapidly.

$56,210–$62,030/yr
Canada

  • Own and manage multiple concurrent customer onboardings ensuring they understand how to use Roofr effectively.
  • Deliver high-quality customer interactions that drive product adoption and confidence across Roofr’s platform.
  • Contribute to the design and continuous improvement of a scalable onboarding journey that supports growth.

Roofr is obsessed with its customers and constantly gathers feedback to shape and launch the products they need. They've grown from sales tools to a CRM that connects multiple solutions into a powerful platform and have an amazing culture, strong financials and best-in-class company metrics.

$156,240–$195,300/yr
US Unlimited PTO

  • Develop a digital-first success program delivering proactive engagement.
  • Build executive relationships, serving as a strategic advisor.
  • Monitor customer health and develop data-driven playbooks.

Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.

$94,000–$111,000/yr
US Unlimited PTO

  • Lead enablement for product and process launches, including readiness planning.
  • Partner with cross-functional teams to ensure enablement content and training align with positioning.
  • Develop and maintain scalable enablement assets with a focus on usability and standardization.

Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.

US

  • Own the end-to-end Customer Success journey.
  • Design, implement, and continuously refine the Customer Success operating system across all INNERGY products.
  • Partner with Sales and Account Management to drive renewals, cross-sell, and upsell strategies.

INNERGY is transforming the woodworking industry with cloud-based ERP software designed for custom manufacturers. The company has a globally distributed team of 200 plus professionals and values collaboration, creativity, and ownership.

$55,000–$85,000/yr
US

  • Run the new kickoff call framework end-to-end with real customers.
  • Engage customers before it becomes a save conversation.
  • Identify patterns in what makes customers succeed and feed that back to the team.

Breakthrough helps private practice physical therapy and chiropractic owners fill their schedules, grow their businesses, and make a bigger impact in their communities. They are a small, focused team that ships fast, speaks directly, and measures what matters and have been coaching PTs for over 10 years.

$58,814–$88,221/yr
North America Unlimited PTO

  • Develop and implement end-to-end digital and one-to-many programs for customers.
  • Create and execute a cohesive strategy with tangible goals to drive adoption, retention and expansion.
  • Coach and develop the team by providing regular feedback and investing in each team member’s growth.

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. As a remote-first team headquartered in Toronto, they are made up of curious, driven, and empathetic people.

US

  • Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
  • Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
  • Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.

Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

APAC Unlimited PTO

  • Establish tailored onboarding and training plans for new enterprise clients in APAC to ensure they learn, adopt, and are successful at the onset with the Traackr product.
  • Determine critical measures for success for clients’ influencer programs to ensure there are quantitative and qualitative ways to measure progress.
  • Monitor and address adoption and usage for clients in APAC region.

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with offices in San Francisco, New York, Boston, Paris, and London and operate on a culture of mutual respect.

$120,000–$130,000/yr
Global

  • Support execution of TRM’s global sales enablement strategy, ensuring alignment with sales objectives.
  • Deliver a high-quality onboarding experience, coordinating sessions, building content, and managing readiness milestones.
  • Create, update, and maintain sales collateral, playbooks, and training content in partnership with PMM, Product, and Sales Leadership.

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM is a Series C company with $220M in total funding and operates as a distributed-first company.

$110,000–$140,000/yr
US

  • Act as a trusted advisor to DataGrail customers, empowering them to maximize the value of their platform through expert guidance and proactive support.
  • Ensure successful product adoption, drive continuous engagement, and advocate for customer needs to inform product development.
  • Own the End-to-End Customer Journey – From initial onboarding through ongoing success, ensure a seamless customer experience that delivers long-term value.

DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA.

$70,000–$88,000/yr
US Unlimited PTO

  • Build strong, multi threaded relationships with customer stakeholders
  • Lead executive business reviews and create tailored success plans
  • Drive platform adoption and customer engagement through consultative guidance

HR Acuity offers state-of-the-art case management software that helps companies deal with issues consistently, equitably, and transparently. They are a fast-paced, high-growth, and innovative company dedicated to continually raising the bar for employee relations.

Europe

  • Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
  • Serve as a trusted partner by sharing relevant best practices and resources to customers.
  • Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Design, develop, and deliver global enablement programs that strengthen core selling capabilities across the revenue organization.
  • Create structured training programs focused on discovery, value selling, qualification discipline, competitive positioning, and deal execution.
  • Lead field readiness programs that prepare the revenue organization for new product capabilities, solutions, and messaging updates.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core, helping organizations automate customer and operational workflows. Recognized by top industry analysts, they value employee wellbeing and a strong workplace culture, as shown by being named to Inc.’s Best Workplaces list in 2025.