Get on the phone with customers regularly to provide hands-on training, answer questions, and enable them to integrate the product seamlessly into their day-to-day work
Capture customer feedback, product needs, and feature requests to share with the Product team, acting as the voice of the broker
Identify opportunities for account expansion, cross-sell, or new product interest during customer interactions and seamlessly hand those off to the Account Management team
Manage relationships with a portfolio of business brokers
Provide practical coaching on workflows, platform usage, and best practices
Collect and synthesize broker feedback through conversations and surveys
Iconic is building the modern platform for business brokers — combining technology, support, and community to help brokers run more successful, scalable practices. They are looking for a Broker Experience Manager to serve as the primary partner to their broker community.
Manage cold outreach efforts to property owners, landowners, and contractors.
Focus heavily on cold calling using a sales dialer and draft follow-up emails.
Maintain consistent communication and nurture potential opportunities.
20Four7VA provides offshore independent contractors who deliver remote services to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. They offer various open roles and a vibrant community to support you.
Manage listings and address customer inquiries, concerns, and transaction documentation.
Create and maintain a pipeline of prospects identified from various lead sources.
Keep accurate records of leads, contacts, buyers, and sellers through the upkeep of a CRM system.
Wing is on a mission of redefining the future of work for companies worldwide. They aim to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot.
Work directly with national prospective buyers to convert them into Pacaso homeowners.
Qualify inbound sales leads by meeting and exceeding KPI requirements.
Drive Opportunities for the RD Team by consistently exceeding sales metric targets while maintaining or surpassing expected conversion rates.
Pacaso enriches lives by making second home ownership possible. They have facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets and are certified as a Great Place to Work.
Lead day-to-day operations across assigned S.MPLE workstreams, ensuring consistent, high-quality service delivery.
Manage, coach, and develop Advisors across multiple specialties to achieve department KPIs and service level standards.
Partner with the Director of S.MPLE and team Leads to execute departmental strategy, refine processes, and implement efficiencies.
SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. They revolutionize the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. They empower organizations to improve IT service delivery and streamline project workflows.
North AmericaEuropeAustralia
Unlimited PTO
12w maternity
Maintain a revenue base by managing retaining and expanding a book of business
Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate
Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and distributed across North America, Europe and Australia.
Support the Manager of Training in designing and maintaining onboarding and continuing education programs.
Build training content such as documenting SOPs, video walkthroughs, playbooks, and e-learning modules.
Serve as a second line resource by responding to inquiries via phone and email.
HDM Capital, founded in 2017, is a leader in solar finance, built by experienced professionals with deep expertise in solar sales and renewable energy lending. They aim to provide homeowners and EPC partners with the most seamless, affordable path to solar adoption, blending excellent customer service with reliable financing solutions.
Lead enablement for product and process launches, including readiness planning.
Partner with cross-functional teams to ensure enablement content and training align with positioning.
Develop and maintain scalable enablement assets with a focus on usability and standardization.
Houzz is the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry.
Take ownership of a book of customers, being the main point of contact and hopping on customer calls per SLAs.
Take ownership of medium and large projects that are core to the team’s operations.
Build in-app onboarding experiences, create webinar series, and build retention best practices.
Ashby offers a highly differentiated product, making it easier to sell. They aim to offer deep expertise whenever interacting with prospects and customers and strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.
Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
Serve as a trusted partner by sharing relevant best practices and resources to customers.
Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Take ownership of a customer portfolio and maximize their platform engagement and satisfaction.
Create Success Plans and conduct Quarterly Business Reviews (QBRs) to help customers meet their targets.
Serve as the customer’s technical product expert and provide solution training, testing, and troubleshooting.
Urbantz helps retail, grocery, e-commerce, and logistics companies optimize last-mile delivery with a delivery management SaaS platform. They focus on enabling enterprises to navigate multi-fleet operations and promote sustainability in the final mile, serving over 100 brands and experiencing growth across Europe, the Middle East and beyond.
Act as primary customer success contact for assigned customer portfolio
Drive adoption of newly released features and analytics tools
Forecast renewals and expansion revenue accurately
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Annotate and label data from mortgage conversations.
Give feedback on AI responses for accuracy and helpfulness.
Test the AI for issues, including response quality and realism.
Kastle is building the AI operating system for consumer lending, partnering with major mortgage lenders to transform contact centers and compliance using AI voice agents. Backed by Y Combinator and Commerce Ventures, they focus on redefining borrower interactions with financial institutions.
Work as a liaison between the NAF borrower and NAF Loan Officer.
Build rapport on initial call, take detailed notes, communicate outcome, and follow up with leads as needed.
Exceed minimum standards for level of effort and transfer performance.
They connect borrowers who are eligible for a refinance or are in the market for a new home with a Loan Officer. The company's culture involves effectively communicating with customers and Loan Officers through email, chat, and telephone conversations, and providing a high level of customer service.
Lead, coach, and develop a blended team of Customer Success Advisors (CSAs) and Technical Leads (TLs).
Drive measurable outcomes in customer adoption, value realization, renewal readiness, and overall account health.
Serve as the Customer Success product SME for aligned PerfectServe solutions.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Negotiate and present business cases to close new clients.
Ylopo, LLC is a marketing and technology company providing internet marketing services and lead generation/engagement software to real estate agents. They foster a supportive and caring environment dedicated to continuous learning and growth.
Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers to meet yearly sales goals.
Develop and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.
Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.
HD Supply is one of the largest industrial distributors in North America. They have more than 80 years of experience supporting their customers with leadership positions in the maintenance, repair and operations (MRO).
Develop a digital-first success program delivering proactive engagement.
Build executive relationships, serving as a strategic advisor.
Monitor customer health and develop data-driven playbooks.
Amwell transforms healthcare through technology and people's ideas. They provide solutions to the healthcare industry's challenges. They have almost two decades of experience with some of the largest healthcare organizations, focused on equitable and accessible care.