Complete a brief Customer Service training to learn tools, workflows, and service standards
Help create and update training materials, guides, and process documentation
Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value their team members and cultivate a supportive community through their core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Collaborate with Project Management and customers to understand business needs, user roles, and workflows.
Propose, tailor, and secure customer buy-in for customized training plans that support deployment and adoption.
Deliver dynamic and engaging virtual training sessions using a variety of instructional methods, including demonstrations, hands-on practice, and scenario-based learning.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach. At 1Password, they prioritize collaboration, clear and transparent communication, receptiveness to feedback.
Provide support to users experiencing product issues or seeking assistance.
Troubleshoot software and platform-related problems reported by users.
Document issues and resolutions within the product support ticketing system.
Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.
Provide email support for program applicants and participants.
Manage a trouble ticket queue to track issues from report to resolution.
Provide weekly and monthly reporting on program support activity.
EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.
Design and develop customer-facing training content.
Apply instructional design best practices to create learning experiences.
Work closely with multiple teams to gather content and align training.
SmarterDx builds clinical AI that transforms how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Develop independent assessments and evaluation metrics and updates/creates TBKs
Ensure content aligns with organizational standards, regulatory requirements, and best practices.
Collaborate with subject matter experts and authors to resolve content issues and improve quality.
Terrestris leverages technology to create better mission outcomes through better human performance. They form strong client and team relationships through transparency and strive to create an environment where their team can let their excellence shine through.
Design, develop, and maintain comprehensive training programs for new hire onboarding and process changes.
Deliver engaging training sessions to claims adjusters at all experience levels, including leadership.
Conduct training needs assessments using performance data analysis and surveys to identify skill gaps.
Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets.
Support and implement training strategy for the sales organization.
Manage the sales enablement content repository.
Publish weekly commercial-focused newsletter.
Headspace offers lifelong mental health support. They combine content, clinical care, and technology to provide personalized and accessible support. They have a collaborative company culture where individuals feel a sense of belonging and do impactful work together.
Assist in creating digital training materials related to ATPCO products, services, and internal initiatives
Support the development of instructor-led training programs
Help design audio, visual, and interactive learning content
ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. Every day, the travel industry relies on ATPCO's technology and data solutions to help millions of travelers reach their destinations efficiently.
Support the GTS (Global Training & Skill Management) team in internal communication, campaign coordination, training organization, certification preparation and reporting activities.
Create and maintain GTS communication content (newsletter, intranet, Teams posts, LinkedIn) and support internal training campaigns and skills initiatives.
Assist in organizing trainings, workshops, kick-off meetings and team events and help prepare internal awards/recognition programs and certification documentation.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide IT and telecommunications services with more than 5300 employees and have hundreds of large customers, corporations in Germany and in other European countries.
Design and drive customer learning programs to support onboarding and advanced usage.
Create impactful educational experiences that resonate with users.
Establish metrics and processes to empower customers and gather valuable insights.
The company is focused on customer learning programs that support user onboarding and platform usage. They value impactful educational experiences and continuous improvement for enhanced customer engagement on a global scale.
Deliver a positive consumer experience that strengthens brand perception and encourages customer advocacy.
Manage inbound consumer calls to diagnose product concerns, determine root causes, and provide clear product and technical support solutions.
Maintain professional communication and composure across all customer interactions.
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on opportunities within the home, security and commercial building markets. They have transformed their workplace into an environment where smart, ambitious people have the support to reach their fullest potential.
Coordinate logistics and operational execution of training programs.
Build strong relationships with client accounts across corporate, public, certificate, and university verticals.
Guide clients through onboarding, program delivery, and renewal processes.
Wall Street Prep (WSP) is the leading provider of financial services training solutions to the world’s top investment banks and private equity firms. Founded in 2004, WSP bridges the gap between academia and the real world by providing professionals with the practical skills needed to succeed in finance.
Support clinic staff in adopting web-based electronic medical records.
Ensure successful implementation tailored to each clinic's unique needs.
Contribute to the onboarding team to enhance clinical processes.
MEDFAR Clinical Solutions, founded in 2010, focuses on improving healthcare through technology. They offer a unique healthcare management solution, MYLE, for clinics, replacing outdated processes with technological alternatives and are committed to excellence in healthcare worldwide.
Deliver monthly virtual trainings to new Community Health Workers.
Deliver quarterly virtual trainings to Community Health Worker supervisors.
Travel to different Community Health Worker organizations to provide on-site support.
IMPaCT unlocks the power of the grassroots community health workforce to address health inequity. They have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by over 70 organizations.
Collaborate with Account Executives to align platform features with customer objectives.
Develop and deliver impactful product demonstrations and training sessions.
Drive new business and account expansion through strong commercial acumen.
Maine General is partnered with Jobgether. They are seeking a Solutions Consultant to support their Sales Team by bridging the gap between research capabilities and customer objectives.
Answer incoming calls and schedule design consultations.
Provide an exceptional customer experience with each call.
Accurately enter customer information into the database.
Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.
Coordinate private and public ILT classes for external clients and partners, ensuring accurate scheduling, instructor alignment, and logistics.
Maintain and update internal files, survey links, and templates; set up new customers and partners in Learning Management System.
Respond to platform‑related inquiries via the Case system, and identify process gaps or bottlenecks and propose improvements to streamline learning delivery operations.
Kinaxis specializes in end-to-end supply chain management solutions. They are a global organization with over 2000 employees worldwide, fostering a high-trust and high-performance culture, and are Great Place to Work® Certified TM.
Provide amazing email and phone support to Handshake customers via internal ticketing systems.
Utilize internal tools to manage issues between Customer Support, Customer Success, Product, and Engineering.
Maintain a standard level of excellence in regards to response times, resolution times, equal share of queue, and the quality of the customer support experience.
Handshake is the career network for the AI economy. 20 million knowledge workers, 1,600 educational institutions, 1 million employers (including 100% of the Fortune 50), and every foundational AI lab trust Handshake to power career discovery, hiring, and upskilling. The company has leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others.