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Responsibilities:
- Collaborate with Project Management and customers to understand business needs, user roles, and workflows.
- Propose, tailor, and secure customer buy-in for customized training plans that support deployment and adoption.
- Deliver dynamic and engaging virtual training sessions using a variety of instructional methods.
Qualifications:
- 2+ years of experience in a customer-facing role such as customer support, onboarding, or training within a SaaS environment.
- Proven ability to facilitate engaging virtual training sessions and present complex concepts
- Strong communication, collaboration, and interpersonal skills.
Benefits:
- Competitive health benefits
- Generous PTO policy
- Free 1Password account
1Password
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach. At 1Password, they prioritize collaboration, clear and transparent communication, receptiveness to feedback.