Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is a remote-first company and their culture is based on meritocracy and improving financial lives.
Lead servicing readiness and execution for all new products introduced to the servicing platform.
Direct implantation of product updates, policy and pricing changes, or structural modifications impacting servicing.
Lead complex, cross-functional initiatives involving Product, Engineering, Compliance, Risk, and Operations.
GoodLeap is a technology company delivering financing and software products for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s applications to drive transparent customer communication.
Shape executive governance, operational cadence and drive company-wide performance.
Embed a robust performance and governance framework that connects strategy, financial planning and execution.
Lead high-priority, cross-functional strategic initiatives with clear scope, ownership and measurable outcomes.
Form3 is revolutionizing the world of payments with its cutting-edge technology and innovative solutions. Form3 is a fully remote organization with a head office in London and hires talented people from a variety of backgrounds and experiences.
Design and own the annual planning process: timeline, stakeholder alignment, trade-off structuring, resource mapping, goal-setting frameworks, and initiative sequencing.
Lead monthly KPI and performance reviews; elevate the quality, clarity, and decisiveness of all leadership forums.
Build, develop, and direct a small team of Program Managers who lead and drive projects within Client Operations and across the Wrapbook organization.
Wrapbook provides a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place, making production payroll and accounting easier, faster, and more secure. The growing team of 250+ people across the USA and Canada includes entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more.
Create a positive environment, demonstrating role model leadership to shape the team's culture.
Grow people in their technical expertise and career path, supporting learning opportunities.
Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team.
Mambu is a leading SaaS cloud banking platform that aims to revolutionize the fintech industry and make banking better for a billion people. They provide exciting career opportunities to shape the future of financial services.
Lead high-impact programs and drive complex, cross-functional initiatives.
Analyze complex datasets to identify trends and develop clear insights.
Lead discussions with senior stakeholders, building strong cross-functional relationships.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.
Define and run the operating model for ecosystem operations tied to the product roadmap.
Coordinate cross-functional execution across Product, Engineering, and supporting teams.
Drive integrated readiness plans with Product and Engineering leadership and key cross-functional partners.
1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. Over 180,000 businesses trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
Coach and support a team of up to 7 Team Managers.
Make critical, real-time operational decisions.
Take full ownership of your operation's performance.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. They are creating magical moments for their customers!
Lead, develop, and grow a team of Product Operations Managers across varying levels.
Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms.
Drive cross-functional alignment between product, engineering, design, GTM, and finance.
Smartsheet has helped people and teams achieve–well, anything for over 20 years. From seamless work management to smart, scalable solutions, they’ve always worked with flow and build tools that empower teams to automate the manual, uncover insights, and scale smarter.
Provide exemplary support to merchant partners, including marketing best practices and accounting workflows.
Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems.
Identify and implement new operational processes to drive efficiency.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company, with the majority of their roles being remote and employees having the flexibility to work almost anywhere within the country of employment.
Oversee strategic product launches, ensuring seamless execution and cross-functional collaboration.
Lead the design and delivery of enablement programs to equip customer-facing teams.
Track adoption and effectiveness of enablement materials to drive desired outcomes.
PointClickCare is a healthcare technology company that provides software solutions for senior care. Their solutions are used to improve the quality of care and outcomes for seniors. They have a remote-first team across Canada and the U.S.
Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy.
Assess and improve department structure, processes, and systems to boost scalability and operational excellence.
Lead a high-performing EPD Operations organization; coach and mentor direct reports, evaluate talent, and implement development plans.
1Password is building the foundation for a safe, productive digital future, focusing on secure identity and access management. They have surpassed $400M in ARR and continue to grow, fostering a culture that values collaboration, transparent communication, and a human-centric approach.
Provide guidance for Affirm’s Product and Operations teams on applicable regulatory requirements related to any changes to products or services, issue remediation, and marketing reviews.
Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners.
Drive strategic initiatives and operational excellence.
Translate priorities into actionable plans and lead cross-functional initiatives.
Establish scalable processes that support growth and efficiency.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Enthusiastically coach and develop a team of Operations Specialists/Associates
Manage escalations, carefully managing complex issues to a full resolution
Monitor and react to changes in leading Indicators and other KPIs to drive excellence in processing financial transactions
Human Interest aims to provide all workers access to retirement benefits. They are a high-growth fintech company changing the retirement industry and are backed by a number of investors.
Owns the day-to-day operating system for ALX's flagship leadership development journeys.
Translates sold scope and programme design into a predictable, high-quality learner and sponsor experience.
Acts as the central day-to-day delivery contact for sponsors, HR/L&D partners, cohort champions and internal stakeholders.
ALX Africa, a non-profit organization under the ALX Foundation, aims to unlock the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide tech skills training and career acceleration programs to empower 2 million Africans by 2030.
Lead product strategy to attract new Partners and ensure their success.
Set and track KPIs/OKRs for your squad and manage trade-offs.
Iterate on onboarding to make Partners successful from day one.
UW aims to simplify utilities by offering them in one place, providing savings on energy, broadband, mobile, and insurance. They are focused on growth, aiming to double in size by attracting individuals who can contribute to their mission.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.