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About the role:
- Drive excellence and scale within a rapidly growing organization.
- Coach your team to meet career goals while upholding robust KPIs.
- Proactively enhance the client experience, ensuring seamless onboarding and high-quality service.
What you get to do every day:
- Identify and solve for process improvements.
- Ensure excellent customer service by monitoring productivity and quality of the team.
- Keep team updated on new processes and product enhancements.
What you bring to the role:
- Knowledge of Retirement Plan Services Payroll and record keeping operations is a plus.
- Proven leadership skills
- Ability to work cross functionally on issue resolution and project/technology implementation
Human Interest
Human Interest aims to provide all workers access to retirement benefits. They are a high-growth fintech company changing the retirement industry and are backed by a number of investors.