Design and own the annual planning process: timeline, stakeholder alignment, trade-off structuring, resource mapping, goal-setting frameworks, and initiative sequencing.
Lead monthly KPI and performance reviews; elevate the quality, clarity, and decisiveness of all leadership forums.
Build, develop, and direct a small team of Program Managers who lead and drive projects within Client Operations and across the Wrapbook organization.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to connect people, systems, and processes with their cloud-based platform and serve over 8,100 customers, including 85% of the Fortune 500®.
Own end-to-end preparation for Town Halls and other leadership forums.
Support company and functional OKR execution by tracking cascading objectives and key results across teams.
Identify and prioritize cross-functional process friction that slows execution or creates unnecessary manual work.
Varicent provides SaaS solutions that empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. They are recognized as a market leader and trusted by global industry leaders.
Design and improve core garage and customer workflows: onboarding, reporting, escalations, renewals, and risk management
Build playbooks and operating rhythms to eliminate tribal knowledge
Identify failure points and redesign processes before they impact customers
Vend Park is building the AI-powered digital infrastructure of the built world. They are rewriting how commercial real estate owners manage and monetize parking, using automation, data, and agentic AI to simplify operations and unlock new revenue. They operate as a small, high-ownership engineering team where decisions move fast and code ships to production quickly and reliably.
Help define GTM strategy, leading projects hand-in-hand with leadership.
Execute revenue operations responsibilities and advise leaders on actions to drive improvement.
Improve commercial workflows and assess supporting tooling to automate and optimize operations.
Mural Health is a clinical technology start-up that makes clinical trials easier for participants. They're on a mission to eliminate any barriers participants or caregivers experience while being part of a clinical trial.
Contribute to cross-CXS programs and standardization efforts.
Lead AI roadmap and transformation execution in his vertical.
Drive operational cadence of weekly, monthly and quarterly business reviews.
Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.
Build and develop a strong, accountable leader bench.
Create and uphold the unified Saltbox operating system.
Drive NOI performance through smart labor planning, occupancy strategy, expense discipline, and operational execution.
Saltbox simplifies the complex aspects of managing a small online business. Their workspaces are modern and flexible office and warehouse suites designed to help small businesses thrive, supporting a diverse range of industries.
Partner with the CEO and Executive Leadership Team (ELT) to drive enterprise strategy formulation, long-range planning, and annual operating planning.
Build and maintain complex financial and operational models (e.g., growth scenarios, capital allocation, M&A cases, pricing strategy).
Lead high-impact, cross-functional initiatives on behalf of the CEO.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. They are a global organization with over 2000 employees around the world with a "serious about culture" and innovative environment.
Design and implement product operations frameworks.
Establish metrics, KPIs, and dashboards that provide real-time visibility into product health.
Drive product governance across four business units while maintaining consistency with organizational strategy
Mimecast disrupts cybercriminal activity to save companies from data slip ups. They are committed to building an inclusive, diverse community and encourage people from traditionally underrepresented groups to apply.
Own the strategic direction of Tailwind shared services operations.
Prioritize automation across all areas of operations to reduce manual work and increase efficiency.
Build systems that give Partner Success real-time insights, predictive alerts, and automated recommendations to improve partner outcomes.
Extenteam is a staffing and proptech company that helps short-term rental operators. They grew to a team of 430 people and more than $10MM ARR, focusing on AI and automation in the short-term rental industry.
Lead overall account strategy, ensuring alignment between client business objectives, marketing initiatives, and executional plans.
Oversee integrated, multi-channel campaigns from planning through launch, optimization, and performance analysis.
Serve as a strategic partner to senior client stakeholders, providing proactive guidance, insights, and growth recommendations.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, their 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data.
Partner with senior BizOps leaders and cross-functional stakeholders to solve complex problems, lead strategic projects and surface actionable insights.
Build systems that help Zapier move faster operating effectively; bring a systems mindset and thrive in ambiguity.
Leverage AI and automation to test ideas and continuously improve how the team works.
Zapier builds and uses automation every day to make work more efficient, creative, and human. They are a remote-first company that values diversity and inclusion.
Lead assigned teams to deliver high-quality operational support.
Oversee workflows and monitor KPIs to enhance operational efficiency.
Focus on team training and development while driving continuous improvement initiatives.
Jobgether is a platform that helps connect job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively, and the final hiring decisions are managed by the company's internal team.
Define, implement, and refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle.
Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers.
Own delivery P&L management and forecasting in partnership with Finance; conduct project margin analysis and drive optimization initiatives.
League, founded in 2014, is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI). They reach more than 63 million people globally, delivering the highest level of personalization in the industry.
Build the first version of AI-augmented expansion playbook.
Define how to cross-sell new products.
Workleap, based in Montreal, aims to simplify work through HR and IT solutions. With over 20,000 companies using their products, they focus on simplicity and delivering exceptional value.
Designing, operating, and scaling the company’s revenue growth engine across Sales and Customer Success.
Owning the systems, processes, pipeline reporting, and governance that drive new bookings, customer adoption, expansion.
Implementing, maintaining, and managing processes and systems that align and enable the company’s strategic objectives.
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. They replace the outdated, error-prone paper and fax process with a system that’s 10 times faster. They are connecting a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states.
Translate growth strategy into operational reality.
Ensure predictable, efficient, and scalable growth.
Build and scale a high performing GTM Operations and Strategy organization.
Halcyon is an adaptive security platform that combines advanced prevention engines with AI to stop ransomware. Formed in 2021 by cyber industry veterans, they are a remote-native, completely distributed global team focused on building products and solutions for mid-market and enterprise customers.
Facilitate team alignment by running meetings, coordinating agendas, and driving accountability.
Enable communication and change management across teams through overseeing communication mechanisms.
Lead research program management by overseeing timelines and deliverables for research projects.
Omada Health is dedicated to inspiring and engaging individuals in lifelong health improvement. They address lifestyle and behavior changes for those managing chronic conditions, using a multi-condition platform and connected devices to deliver personalized care.
Operationalize strategic priorities into scalable operating models.
Establish an integrated enterprise operating framework.
Serve as a trusted advisor to the CEO and Executive Team.
CALSTART is an industry organization focused on transportation decarbonization and clean air. They work with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all.
Counterpart Health (CPH) is transforming healthcare and improving patient care with its innovative primary care tool, Counterpart Assistant (CA). They support Primary Care Physicians (PCPs) to deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health and they value diversity and inclusion.