Source Job

$137,000–$137,000/yr
US

  • Own the strategic direction of Tailwind shared services operations.
  • Prioritize automation across all areas of operations to reduce manual work and increase efficiency.
  • Build systems that give Partner Success real-time insights, predictive alerts, and automated recommendations to improve partner outcomes.

Strategic Operations Vendor Management Automation Cross-functional Collaboration Data Analysis

20 jobs similar to Head of Shared Services Operations

Jobs ranked by similarity.

Global

  • Oversee all operational aspects of the global Electrical Vehicle (EV) charging and Out of Home (OOH) Advertising station network.
  • Ensure efficiency, scalability, and high standards of service delivery.
  • Strategic planning, team leadership, and continuous improvement of operational processes to support company growth, leveraging of AI and automation.

Jolt is a global digital out-of-home (DOOH) and electric vehicle charging company, operating across Australia, the UK, Canada, and New Zealand, and now expanding into the United States. They combine EV charging infrastructure with premium digital media, connecting brands with people in high-attention, real-world locations.

Europe Middle East Africa

  • Build and Lead the Operations Function
  • Drive Planning and Execution Rigor
  • Enable Cross-Functional Alignment

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to connect people, systems, and processes with their cloud-based platform and serve over 8,100 customers, including 85% of the Fortune 500®.

US Canada Unlimited PTO

  • Design and own the annual planning process: timeline, stakeholder alignment, trade-off structuring, resource mapping, goal-setting frameworks, and initiative sequencing.
  • Lead monthly KPI and performance reviews; elevate the quality, clarity, and decisiveness of all leadership forums.
  • Build, develop, and direct a small team of Program Managers who lead and drive projects within Client Operations and across the Wrapbook organization.

Wrapbook provides a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place, making production payroll and accounting easier, faster, and more secure. The growing team of 250+ people across the USA and Canada includes entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more.

Global Unlimited PTO

  • Own and evangelize the "ai enablement map" across the company.
  • Embed with teams to find and fix inefficiency by rotating through functions.
  • Build agents and automations and create reusable enablement materials.

Monarch is a personal finance platform designed to simplify finances. Since launching in 2021, they've become a top-recommended app, aiming to alleviate financial stress. As a fully remote company with experienced entrepreneurs, they foster a collaborative environment, welcoming applicants from almost anywhere.

$212,000–$287,000/yr
US Unlimited PTO

  • Define and execute a phased automation strategy across operational domains.
  • Directly design and prototype agentic workflows, including prompt architecture.
  • Translate ambiguous operational workflows into structured, executable logic suitable for AI-driven automation.

Wheel equips innovative companies with a platform to deliver virtual care. They offer strategies and technologies to foster consumer engagement and build brand loyalty.

US

  • Develop, implement, and refine Field Service Operations strategies that improve efficiency, reduce costs, and enhance service quality.
  • Develop operational KPI’s and implement tools to monitor field service performance.
  • Develop annual budgets, manage operational P&L, and drive cost-optimization.

TurboCell delivers low to no-emission energy anywhere and operates on a variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators develop and launch global solutions for energy, water, and waste.

US

  • Lead and coordinate cross-functional initiatives from scoping through execution.
  • Document, analyze, and redesign end-to-end business processes.
  • Serve as a connective tissue across departments, fostering communication.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

US

  • Help define GTM strategy, leading projects hand-in-hand with leadership.
  • Execute revenue operations responsibilities and advise leaders on actions to drive improvement.
  • Improve commercial workflows and assess supporting tooling to automate and optimize operations.

Mural Health is a clinical technology start-up that makes clinical trials easier for participants. They're on a mission to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

North America

  • Partner with senior BizOps leaders and cross-functional stakeholders to solve complex problems, lead strategic projects and surface actionable insights.
  • Build systems that help Zapier move faster operating effectively; bring a systems mindset and thrive in ambiguity.
  • Leverage AI and automation to test ideas and continuously improve how the team works.

Zapier builds and uses automation every day to make work more efficient, creative, and human. They are a remote-first company that values diversity and inclusion.

$76,160–$112,000/yr
US Unlimited PTO

  • Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
  • Leverage your operational expertise to identify opportunities for improved efficiency and automation.
  • Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.

Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Since being founded in 2019, they've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.

Global

  • Contribute to cross-CXS programs and standardization efforts.
  • Lead AI roadmap and transformation execution in his vertical.
  • Drive operational cadence of weekly, monthly and quarterly business reviews.

Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.

  • Drive Deel’s operational strategy across products, services, and market expansions with a focus on scale and efficiency.
  • Own and lead complex operational domains, designing and implementing programs that enhance scalability, automation, and business impact.
  • Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes.

Deel is the all-in-one payroll and HR platform for global teams. Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform and our team of 7,000 spans more than 100 countries with a connected and dynamic culture.

US 4w PTO

  • Own the operational strategy for the Partner Ecosystem.
  • Accelerate path to revenue.
  • Measure, report, and drive growth.

BambooHR is building a people intelligence platform that transforms HR and sets people free to do great work. They are a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth and offers competitive benefits and professional development.

$170,530–$204,638/yr
US 3w PTO

  • Operationalize strategic priorities into scalable operating models.
  • Establish an integrated enterprise operating framework.
  • Serve as a trusted advisor to the CEO and Executive Team.

CALSTART is an industry organization focused on transportation decarbonization and clean air. They work with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all.

$46,150–$103,800/yr
Eastern Europe Unlimited PTO 16w maternity

  • Design and implement intelligent automation systems that connect data across platforms, eliminate manual tasks, and enable scalable, high-performance operations.
  • Streamline complex workflows and leverage AI to drive impact on massive volumes of data, tasks and customer needs.
  • Partner with cross-functional teams in Operations, Product, Design, Engineering and IT to enable Remote’s operations as we continue to scale!

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams, with a future-focused work culture.

$110,000–$125,000/yr
US Unlimited PTO

  • Design and improve core garage and customer workflows: onboarding, reporting, escalations, renewals, and risk management
  • Build playbooks and operating rhythms to eliminate tribal knowledge
  • Identify failure points and redesign processes before they impact customers

Vend Park is building the AI-powered digital infrastructure of the built world. They are rewriting how commercial real estate owners manage and monetize parking, using automation, data, and agentic AI to simplify operations and unlock new revenue. They operate as a small, high-ownership engineering team where decisions move fast and code ships to production quickly and reliably.

US

  • Shape the operational roadmap for internal systems and processes.
  • Lead cross-functional process improvement initiatives end-to-end.
  • Serve as a strategic thought partner to functional leads.

Go Nimbly is a leading RevOps consultancy. They have a tight-knit, impact-driven team.

$67,360–$84,400/yr
Canada

  • Own end-to-end preparation for Town Halls and other leadership forums.
  • Support company and functional OKR execution by tracking cascading objectives and key results across teams.
  • Identify and prioritize cross-functional process friction that slows execution or creates unnecessary manual work.

Varicent provides SaaS solutions that empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. They are recognized as a market leader and trusted by global industry leaders.

US Canada

  • Help customers shape their automation strategy, identify and deploy high-value use cases, and guide them toward meaningful AI-enabled transformation.
  • This role moves beyond classic Customer Success, focusing on consulting, systems thinking, orchestration, executive alignment and continuous value discovery.
  • With 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar process and system strategy roles), customers see you as a valuable extension of their team.

Zapier builds and uses automation every day to make work more efficient, creative, and human. They are an all-remote company that believes diverse perspectives and experiences make them better.

Europe

  • Manage complex projects, ensuring seamless delivery for clients.
  • Partner with product and sales teams to shape delivery plans and assure value.
  • Strengthen operational excellence by refining project management processes.

Sibylline is a leading intelligence and strategic risk consultancy in the security sector that supports businesses, governments, and NGOs. The firm provides an innovative, entrepreneurial, and fast-growing working environment, offering employees opportunities for career progression and to build their personal profiles.