Deeply investigate and define customer challenges, gathering insights to inform the strategic direction of AI Agent deployment
Use data analysis and customer research to prioritize product features and improvements, ensuring each roadmap decision aligns with customer needs and operational goals
Drive seamless project execution through meticulous planning, clear communication, and proactive issue resolution, ensuring timely delivery of high-impact initiatives aligned with customer and business objectives
Smarter Technologies is an automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, they combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services.
Partner with stakeholders to capture use cases and shape opportunities into well-defined epics and user stories.
Prioritize what matters most, ensuring we build workflows that create measurable time savings and adoption.
Define baseline + success metrics (adoption, time saved, workflow cycle time), and support quarterly impact reporting.
Webflow is building the world’s leading AI-native Digital Experience Platform. As a remote-first company, it is built on trust, transparency, and a whole lot of creativity, empowering teams to design, launch, and optimize for the web without barriers.
Own and evangelize the "ai enablement map" across the company.
Embed with teams to find and fix inefficiency by rotating through functions.
Build agents and automations and create reusable enablement materials.
Monarch is a personal finance platform designed to simplify finances. Since launching in 2021, they've become a top-recommended app, aiming to alleviate financial stress. As a fully remote company with experienced entrepreneurs, they foster a collaborative environment, welcoming applicants from almost anywhere.
Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms
Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations
Grafana Labs is a remote-first, open-source powerhouse with over 20M users of Grafana, its open source visualization tool. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack and thrive in an innovation-driven environment.
Define and execute the roadmap for Sayari’s AI infrastructure.
Lead the strategy for model selection, fine-tuning, and deployment.
Establish the "ground truth" for Sayari AI.
Sayari is a venture-backed and founder-led global corporate data provider and commercial intelligence platform that serves financial institutions, legal and advisory service providers, multinationals, journalists, and governments. Their company culture is defined by a dedication to their mission of using open data to prevent illicit commercial and financial activity and they embrace cross-team collaboration.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Lead the strategy for GitLab's agent builder and broader agent ecosystem within the GitLab Duo Agent Platform.
Define how GitLab works alongside external model and agent platforms while creating clear product value for customers.
Drive the roadmap for agent interoperability, including multi-agent patterns, tool integration, and Model Context Protocol (MCP) considerations.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world; GitLab embraces AI as a core productivity multiplier.
Build GTM automation across the full customer lifecycle.
Design workflows that drive top-of-funnel execution.
Build automated health scoring, expansion signals, and churn risk flags.
Sourcegraph is at the center of the transformation in how software gets built. They are backed by a16z, Sequoia, and Redpoint, and operate as a globally distributed team that values high agency, direct communication, and a deep love for developers and their craft.
Design and improve core garage and customer workflows: onboarding, reporting, escalations, renewals, and risk management
Build playbooks and operating rhythms to eliminate tribal knowledge
Identify failure points and redesign processes before they impact customers
Vend Park is building the AI-powered digital infrastructure of the built world. They are rewriting how commercial real estate owners manage and monetize parking, using automation, data, and agentic AI to simplify operations and unlock new revenue. They operate as a small, high-ownership engineering team where decisions move fast and code ships to production quickly and reliably.
Act as a "scouter" for the executive team, taking high-level goals and executing them from start to finish.
Personally design, configure, and deploy AI agents and automated workflows using systems such as Microsoft Copilot Studio or Power Automate.
Train staff on the tools you build and iterate based on their direct feedback.
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in multiple states. They provide continuum of care for those with chronic conditions and limited mobility, striving to provide the highest quality of care by a team patients know and trust.
Own the product strategy for existing Chat and Knowledge surfaces.
Build a clear recommendation for how these pieces evolve, including implications for existing customers, revenue, and pricing.
Work through ambiguous organizational boundaries: align with the teams building adjacent products, secure buy-in from leadership, and turn competing priorities into a single, executable plan.
Zapier builds and uses automation every day to make work more efficient, creative, and human. They are a fully remote company, committed to a diverse and inclusive work environment.
Audit GTM workflows across sales, marketing, and CS to identify high-impact opportunities for AI and agentic automation.
Design and build agentic workflows using tools like Clay, Claude, and Hightouch that replace manual busywork and accelerate pipeline
Lead enablement across GTM teams; train reps, marketers, and CSMs on new AI-powered workflows and drive sustained adoption.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. We are a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Lead the design, implementation, and scaling of AI-driven automation systems for brands.
Translate strategic objectives into practical automation workflows that improve operational efficiency and scalability.
Manage and oversee small development teams responsible for building, deploying, and maintaining AI-enabled automation systems.
Interdependence is a portfolio company that focuses on brand development. It seems to be a fast-moving, innovation-driven environment that values team members who are "learning machines."
Design and implement product operations frameworks.
Establish metrics, KPIs, and dashboards that provide real-time visibility into product health.
Drive product governance across four business units while maintaining consistency with organizational strategy
Mimecast disrupts cybercriminal activity to save companies from data slip ups. They are committed to building an inclusive, diverse community and encourage people from traditionally underrepresented groups to apply.
Design and implement AI-driven automation across systems and workflows.
Build autonomous or semi-autonomous agents capable of interacting with APIs, tools and internal systems.
Create internal AI tools to reduce manual work and improve operational efficiency.
Product School is the global leader in product training, with a thriving community of over two million professionals. They offer live, online certifications taught by Product Leaders and are a profitable, fast-growing company shaping the future of education.
Help customers shape their automation strategy, identify and deploy high-value use cases, and guide them toward meaningful AI-enabled transformation.
This role moves beyond classic Customer Success, focusing on consulting, systems thinking, orchestration, executive alignment and continuous value discovery.
With 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar process and system strategy roles), customers see you as a valuable extension of their team.
Zapier builds and uses automation every day to make work more efficient, creative, and human. They are an all-remote company that believes diverse perspectives and experiences make them better.
Partner with Support, Sales, Marketing, Finance, and People to uncover high-impact automation opportunities.
Design, implement, and maintain n8n workflows combining APIs, data stores, and LLM capabilities.
Document clearly, provide handover and training, and iterate based on feedback and telemetry.
n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Backed by a community and 500+ integrations, they're changing the way people bring systems together and scale ideas for impact, with a diverse team of over 220 working across Europe and the US.
Own the vision, strategy, and roadmap for how Candidly delivers its platform to employers at scale.
Design and optimize delivery workflows end-to-end, identifying bottlenecks and eliminating manual handoffs.
Identify and ship AI-driven capabilities that accelerate delivery, such as census verification and automated configuration.
Candidly helps people plan, borrow, repay, and save for college with an AI-driven student debt and savings optimization platform. They partner with top employers, financial institutions, and retirement record keepers, positioning Candidly to serve more than 35 million Americans; they are a high-growth, Series B startup with a fully remote, international team of 70+ people.
Own the execution and delivery of one or more AI product lines.
Collaborate with cross-functional teams to drive AI product development.
Develop contingency plans to mitigate risks and ensure customer commitments.
Eltropy is a rapidly growing FinTech company focused on revolutionizing how people access financial services. Eltropy enables financial institutions to digitally engage with consumers in a secure and compliant way.
Own the strategy and roadmap for your product area end-to-end, tying work directly to company drivers.
Frame the right problems before anyone talks about solutions; separate symptoms from root causes and validate with research, data, and first principles.
Be AI-first in how work gets done: apply AI to workflows, automation, decision support, anomaly detection, optimisation, or forecasting.
Tem is rebuilding the energy transaction, making it transparent and fair. Their goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity which focuses on AI native transaction infrastructure.