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Pipeline & Performance Management:
- Owning forecast process, accuracy, and reporting cadence.
- Partnering with Sales leadership on pipeline health, deal inspection, and risk management.
- Delivering executive-level reporting (ARR, MRR, NRR, churn, pipeline coverage, win rates).
Sales Systems & Operations:
- Owning Hubspot strategy, governance, and optimization end-to-end.
- Leading system enhancements, automation initiatives, and process redesign.
- Ensuring data hygiene & integrity and reporting accuracy.
Customer Outcomes, Adoption, and Team Development:
- Owning customer outcomes and adoption reporting.
- Orchestrating training, communication, and change management plans that drive user adoption and engagement.
- Developing and owning Customer Success playbook in collaboration with Sales Leadership and strategy.
Parachute Health
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. They replace the outdated, error-prone paper and fax process with a system that’s 10 times faster. They are connecting a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states.