Support the development of company-wide metrics, dashboards, and reporting frameworks to drive efficiency.
Lead special projects from concept through execution in a fast-moving startup environment.
Analyze operational and business data to identify opportunities to improve performance, efficiency, and scalability.
Zinier empowers frontline workers to achieve greater things. They are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Collaborate across the organization to improve operations.
Implement policies and procedures to improve business operations.
Track infrastructure improvement projects to meet cost savings goals.
Columbia General is a company that appears to value innovation and streamlined processes. While the exact size and culture are not specified, the job posting emphasizes collaboration, continuous improvement, and valuing employee contributions, suggesting a results-oriented environment.
Be the primary resource for internal users when they run into issues or friction with our tools.
Manage the operational aspects of product releases that affect both internal teams and members.
Take on focused research projects that require getting into the weeds: analyzing product usage data, mapping how a workflow functions end-to-end, or documenting how our tools behave across different scenarios.
Recora's mission is to empower everyone to live a long, full, and optimal life. They are building an inclusive environment for all employees and celebrate diversity.
Analysis of operational and performance data within CPI programs and geographic markets, providing recommendations that directly inform strategic decision making.
Responsible for leading execution of ongoing process operations across department programs, ensuring efficiency, accuracy, and consistency.
Proactively identify areas of improvement and facilitate communication amongst key stakeholders to drive strategic alignment on opportunities for optimization and automation.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. They are the largest network of independent primary care in the country. They foster a collaborative, inclusive, and remote-first culture, driven by a passion for tackling complex healthcare issues with respect and open-mindedness.
Serve as primary owner and administrator of core Customer Operations platforms.
Build and maintain dashboards and reporting that provide visibility.
Design scalable workflows supporting Support, Customer Success, and Partner Operations.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. They are data-driven and customer-obsessed as they work to solve interesting and complicated challenges in a fast-growing global market and are relentless in maximizing our team’s career goals.
Lead, develop, and grow a team of Product Operations Managers across varying levels.
Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms.
Drive cross-functional alignment between product, engineering, design, GTM, and finance.
Smartsheet has helped people and teams achieve–well, anything for over 20 years. From seamless work management to smart, scalable solutions, they’ve always worked with flow and build tools that empower teams to automate the manual, uncover insights, and scale smarter.
Coach and support a team of up to 7 Team Managers.
Make critical, real-time operational decisions.
Take full ownership of your operation's performance.
Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account and credit cards. They are creating magical moments for their customers!
Collaborate across the organization to document current processes and identify opportunities for improvement.
Analyze root causes of process inefficiencies and develop effective solutions.
Design and implement policies to enhance daily business operations seamlessly.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They value diverse backgrounds, promote work-life balance and trust.
You will coach your team, ensuring they have the tools and a clear direction.
You are the primary decision-maker, spotting problems before they become a crisis, and fixing them.
You connect big-picture goals with the actual work, ensuring consistency and continuous improvement.
Eneba is building an open, safe, and sustainable marketplace for gamers. Their marketplace supports close to 20m+ active users and provides trust and safety.
Establish and maintain operational readiness frameworks for existing products, releases, and product partners
Define and enforce readiness criteria to ensure offerings are implementable, supportable, and scalable
Build and standardize processes for ongoing product releases, partner enablement, and cross-functional execution
Medrio seeks smart, capable, and conscientious people to help them expand product capabilities, grow their business, and better serve customers. They value collaboration, ingenuity and creating a culture of excellence!
Design and maintain scalable systems across tools such as Notion, Airtable, and Google Workspace.
Evaluate, select, and implement SaaS and AI tools and lead integrations and workflow design that materially improve efficiency.
Build SOPs, playbooks, and internal systems from scratch, standardize processes and ensure documentation is actually used.
Outcapped is an operations agency that frees mission-driven founders from back-office work. They are building a platform with a library of vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks. They aim to build reliable, repeatable systems.
Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives.
Define program strategy and oversee the development of clear roadmaps and execution plans.
Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with employees across the country of employment and offer competitive benefits that are anchored to their core value of people come first.
Provide leadership to the Operational Dispatch team, working with the Team Lead ensuring timely and accurate handling of inbound calls, emails, and work orders from clients and internal stakeholders
Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
Work cross-functionally with Operations and Corporate teams by providing leadership and mentoring related to the Operational Controls function
Scandinavian Building Services is a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today.
Analyze operational workflows and processes to identify inefficiencies, risks, and opportunities for improvement
Work with operational and performance data to surface trends, patterns, and actionable insights
Collaborate with stakeholders across operations, clinical leadership, and other teams through interviews and working sessions
Presence is the leading provider of teletherapy solutions for children with diverse needs. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, they’re dedicated to ensuring every child has access to the support they need.
Partner with Product, Marketing, Sales, and Operations to create scalable processes for customer adoption and growth.
Partnering with Customer Success Leadership, you'll lead key initiatives, oversee critical operations, and find ways to improve outcomes at scale.
Reporting to the Director of Revenue Operations, you'll combine strategy and execution to build reliable processes, deliver insights, and implement systems for the Customer Success team.
Versapay turns accounts receivable (AR) into a competitive advantage. They automate accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Lead the operational backbone of ServiceNow's APAC partner ecosystem, driving strategic growth through data-driven insights.
Oversee APAC partner operational initiatives, including process improvement, workflow optimization, and enablement of internal and partner teams.
Leverage analytics and KPIs to monitor APAC partner and channel performance, providing actionable insights for decision-making.
ServiceNow began in San Diego, California in 2004. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Lead high-impact programs and drive complex, cross-functional initiatives.
Analyze complex datasets to identify trends and develop clear insights.
Lead discussions with senior stakeholders, building strong cross-functional relationships.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.