Maintain data hygiene across tools such as Notion, Airtable, and Google Workspace.
Assist with researching and implementing new tools and help configure and QA simple workflows and integrations.
Maintain SOPs, guides, and internal documentation and ensure documentation is clear, current, and usable.
Outcapped GmbH is an operations agency that frees mission-driven founders from back-office work. They are building a platform with a library of 150+ vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks.
Map end-to-end People Operations processes across areas such as onboarding, offboarding, internal movement, team member support, and Workday-related operations.
Document current state workflows, key points, dependencies, system steps, and manual tasks to create a complete view of how work happens today.
Design future state processes that improve efficiency, scalability, and service delivery across People Operations.
GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users trust GitLab to ship better, more secure software faster. The company embraces AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
Build and operate the company’s operating model, including forecasting, planning, and operational cadence
Architect the company’s long-term operational systems strategy, ensuring finance, people, and recruiting infrastructure can scale with company growth
Design and operate the company’s employee lifecycle infrastructure, including onboarding, role transitions, and offboarding
Common Room provides an AI GTM Platform that empowers teams with AI agents built on complete buyer intelligence. They unify every signal across the full buyer journey in one continuously-updated, person-level view. Their organization size ranges from 75-1000+ employees and they value simplicity, passion, and trust.
Drive efficiency, cost, and quality improvements across the delivery team.
Ensure Flock has the operational processes in place to scale rapidly.
Tackle complex operational problems.
Flock is a safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are a high-performance, low-ego team driven by urgency, collaboration, and bold thinking, scaling intentionally and seeking top talent.
Resolve IT support requests from distributed team members quickly, clearly, and empathetically.
Proactively identify processes that can be automated and implement those solutions yourself or in collaboration with the platform team.
Own the full employee lifecycle from an IT perspective, including provisioning, access management, and offboarding.
saas.group is a company that turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring small software treasures and polishing them into industry stars. They have a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Own the technical delivery of our AI-powered operational tooling stack and Zendesk ecosystem.
Build an enterprise-grade operational technology platform for our internal Ops.
Automate core agent workflows with AI tooling.
Clipboard exists to lift as many people up the socioeconomic ladder as possible. They dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity with an app-based marketplace. They are a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 1,000+ people.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Serve as primary owner and administrator of core Customer Operations platforms.
Build and maintain dashboards and reporting that provide visibility.
Design scalable workflows supporting Support, Customer Success, and Partner Operations.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. They are data-driven and customer-obsessed as they work to solve interesting and complicated challenges in a fast-growing global market and are relentless in maximizing our team’s career goals.
Maintain a centralized, real-time view of all active Client Ops programs.
Translate ambiguous problems into structured proposals, decision documents, and execution plans.
Serve as the Directly Responsible Individual for initiatives that cut across teams.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Act as the operational owner and business driver for all Vendor Management System (VMS) integrations.
Design the policy framework that governs enterprise operations and commercial term requirements with customers.
Own the rebuild of WorkWhile's VMS processes in partnership with the data science team and Finance.
WorkWhile helps workers earn a better living and live better lives by evolving from a high-growth labor marketplace into a comprehensive workforce platform. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, they're disrupting the $650 billion staffing and recruiting market.
Contribute to improving the onboarding and mobility team’s performance.
Drive initiatives that strengthen HR operational excellence and continuous improvement.
Partner with cross-functional teams to deliver system, workflow, and automation improvements.
Remote is solving the challenge of global employment, enabling businesses to recruit, pay, and manage international teams. Their team fosters a future-focused work culture and values innovation, collaboration, and diverse perspectives, encouraging team members to contribute their unique talents to build a best-in-class HR platform.
Own and prioritize the technology and agentic AI roadmap across multiple teams.
Build and ship AI agents that automate high-volume internal workflows.
Identify workflows where ops teams depend on engineering and build self-service tooling.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Own and improve core people operations processes across the employee lifecycle.
Design, launch, and refine performance review cycles, calibration processes, and supporting documentation.
Partner with managers on employee relations issues, performance follow-up, and organizational changes.
Flex is building the AI-native private bank for business owners, re-architecting the entire financial system for entrepreneurs. They have scaled from zero to nine-figure annualized revenue, with a clear path to profitability by late 2026, and have raised $100M+ in equity and $300M+ in debt.
Lead ops, Customer Success, and back office teams end-to-end
Standardize processes across teams and vendors
Drive automation (AI tools, fewer manual tasks)
Urrly is a PE-backed, multi-product training platform. They use AI to review every application against the same clear requirements for the role, evaluated on job-related factors like skills, certifications, and experience.
Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews
Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects
Help document processes, workflows, and improvement opportunities across the support organization
Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent, which is why they invest in their employees through competitive pay, a generous bonus structure, great healthcare, and a comprehensive wellness program.
Leading internal operations and the office IT team.
Owning the internal systems and SaaS ecosystem.
Driving compliance and governance.
TrustYou is an AI-driven hospitality platform dedicated to transforming guest experiences. With a multicultural team of over 120 professionals working remotely across the globe, they help companies grow by achieving customer excellence, embracing an open feedback culture.
Lead, develop, and grow a team of Product Operations Managers across varying levels.
Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms.
Drive cross-functional alignment between product, engineering, design, GTM, and finance.
Smartsheet has helped people and teams achieve–well, anything for over 20 years. From seamless work management to smart, scalable solutions, they’ve always worked with flow and build tools that empower teams to automate the manual, uncover insights, and scale smarter.
Build and deploy agent-driven systems that take on real internal workflows.
Own a system end-to-end: define the problem, design the architecture, ship to production, and iterate based on real usage.
Turn ambiguous, messy processes into structured systems that execute reliably.
Founded in 2020, Nascent builds, expands, and captures opportunity in open markets and permissionless technologies. They deploy assets across a range of liquid and long-term strategies and have made venture investments in 100+ early-stage teams.