Drive operational analytics by identifying trends, root causes, and measuring the impact of key initiatives.
Design, build, and maintain dashboards and reports that are clear, actionable, and tailored to different roles.
Translate operational questions into measurable hypotheses and actionable insights.
Sport Alliance is a market-leading company in the dynamic, fast-growing FitTech industry. The company fosters a diverse and inclusive environment with talented colleagues from around the world.
Serve as the day-to-day HubSpot owner and manage workflows.
Improve CRM structure, data hygiene and eliminate technical debt.
Build and maintain dashboards that leadership trusts and identify reporting gaps.
They are looking for a hands-on operator to own and optimize the systems that power their revenue engine. They have a clear expectations around responsiveness, high ownership and autonomy, and direct visibility with VP of Growth and leadership team.
Manage intake and triage of CX tool enhancement and configuration requests, ensuring timely updates and communication.
Build, configure, and test workflows, automations, dashboards, and reports in CX tools according to team guidelines.
Maintain accurate documentation of tool configurations, governance standards, and training resources.
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montreal, Canada in 2005, Lightspeed serves retail, hospitality, and golf businesses in over 100 countries with teams across North America, Europe, and Asia Pacific.
Own regular reporting and KPIs for Customer Support; identify trends, areas for improvement, and provide actionable insights to leadership.
Act as a business owner and power user of Freshdesk and related tools; define requirements, monitor adoption, and partner with the Systems/IT team for configuration and implementation.
Design and recommend workflows, automations, and process improvements that reduce friction, scale with growth, and improve customer/agent experience.
Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform providing a unique, centralized solution for accounting and back-office operations. Their culture focuses on empowering team members to produce top-notch results while elevating their skills.
Identify and analyze breakdowns across onboarding, customer success, and support workflows.
Diagnose root causes of operational friction and translate them into clear, prioritized problem statements.
Partner with post-sale leadership to align on business definitions of success, service levels, and operating priorities.
Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. They provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place.
Own and optimize CX platforms, ensuring performance and alignment with operational needs
Design and improve support workflows, automation, and ticketing logic
Lead strategic automation and AI initiatives, including chatbot development and CRM integrations
Age of Learning is a leading developer of learning resources for Pre-K through 5th grade, helping children build a foundation for academic success. They have served over 50 million children worldwide and are a global leader in advancing equity, access, and opportunity for all children.
Lead operational initiatives to enhance customer lifecycle management.
Develop dashboards and reporting frameworks for insights on customer health.
Define operational requirements and implement solutions across platforms.
Jobgether is a platform that connects job seekers with employers through an AI-powered matching process. They focus on ensuring applications are reviewed quickly, objectively, and fairly and aim to identify top-fitting candidates for companies.
Own recurring operational reporting and publishing, ensuring accuracy across data sources and systems.
Maintain documentation standards and structured repositories in Confluence and SharePoint.
Support Wrike administration, including data hygiene, queue and intake management, workflow and form updates, and routing logic adjustments.
Granicus is in the Govtech industry and is transforming it by bringing governments and its constituents together. They serve 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Analyze and support non-clinical workflows across CM, CDM, and UM programs.
Translate operational and clinical requirements into process maps, SOPs, and job aids.
Support workflow automation and system optimization initiatives.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Identify manual GTM processes and build production-grade automation workflows that scale.
Support AI-powered workflows and cross-system integrations across Salesforce, enrichment tools, forecasting systems, and CS platforms.
Improve performance and configuration of core GTM systems, including Salesforce, BoostUp, Nue (CPQ), Groove, and related tooling.
TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM is a Series C company with $220M in total funding; they operate as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Measure team performance and conduct analysis to generate insights.
Ensure sales methodologies are fully operationalized and embedded in how we sell.
Manage GTM tech stack, including Hubspot, Gong, Showpad, ZoomInfo, LinkedIn, etc.
AcuityMD is a software and data platform that accelerates access to medical technologies. They help MedTech companies understand how their products are used and identify opportunities for physicians to better serve their patients. AcuityMD is a high-growth SaaS company backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.
Transform raw data into actionable insights that improve operational performance.
Design reporting systems and automate workflows to enhance business operations.
Analyze productivity and operational data to identify trends and improve efficiencies.
They help businesses streamline their hiring process with applicant tracking system (ATS) software. The company emphasizes data-driven decision-making and creating impactful solutions for operational challenges.
Manage and optimize HubSpot CRM system and integrations.
Develop and maintain automated workflows to streamline Revenue Operations processes.
Provide insights and recommendations from data analysis.
Design Pickle provides creative software, solutions, and services. With a team spanning the globe, they are the #1 flat-rate creative services company, committed to values like sparking passion, driving performance, candor, helpfulness, embracing challenges, and celebrating growth.
Analysis of operational and performance data within CPI programs and geographic markets, providing recommendations that directly inform strategic decision making.
Responsible for leading execution of ongoing process operations across department programs, ensuring efficiency, accuracy, and consistency.
Proactively identify areas of improvement and facilitate communication amongst key stakeholders to drive strategic alignment on opportunities for optimization and automation.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. They are the largest network of independent primary care in the country. They foster a collaborative, inclusive, and remote-first culture, driven by a passion for tackling complex healthcare issues with respect and open-mindedness.
Combine analytical thinking with AI tooling to create automated workflows.
Turn messy questions into clear recommendations and recurring analyses into systems.
Build scalable analyst workflows and communicate insights with clarity.
Phiture is a mobile growth consultancy working with leading apps like Adobe, Headspace, and LEGO®. They are setting the standard for growth in the digital world and need great people to join their global team.
Be a go-to operational contact for marketers navigating campaign and content management processes.
Help ensure work follows a clear, consistent process, clarifying expectations.
Support internal tools, notice patterns, and flag opportunities to simplify processes.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent cloud-based platform connects people, systems, and processes to empower smarter, faster, and better ways to work.
Serve as the systems owner for Salesforce and adjacent revenue tooling.
Drive the roadmap for data model, automation and workflow improvements.
Proactively identify gaps in metric definitions or data quality and drive resolution before they affect business decisions.
Allium is building the system of record for onchain finance. They ingest, verify, and standardize data across 140+ blockchains and 30+ petabytes of history to provide a neutral, canonical data layer for institutions. Allium invites people of all backgrounds.
Partner closely with Sales to provide insights, guidance, and hands on support throughout the deal cycle
Lead the optimisation of HubSpot to improve accuracy, data integrity, usability, and sales workflow efficiency
Analyse and improve end to end revenue processes to reduce friction and enhance scalability
Emesent is a world-leader in drone autonomy, LiDAR mapping, and data analytics. Founded in 2018, with connections to Australia's CSIRO, they have a reputation for delivering high-quality data capture in the mining, infrastructure, survey, and mapping industries. The team of 100+ roboticists, engineers, and business development experts work side-by-side to deliver revolutionary efficiency, safety, and operational insights to their customers.
Be the primary resource for internal users when they run into issues or friction with our tools.
Manage the operational aspects of product releases that affect both internal teams and members.
Take on focused research projects that require getting into the weeds: analyzing product usage data, mapping how a workflow functions end-to-end, or documenting how our tools behave across different scenarios.
Recora's mission is to empower everyone to live a long, full, and optimal life. They are building an inclusive environment for all employees and celebrate diversity.
Ensure customer satisfaction by providing excellent customer support.
Answer clients requests in a timely and accurate manner.
Monitor the Streem data quality overall to detect potential bugs and issues
Streem is building a SaaS platform to empower the commercial management of renewable energy assets, accelerating the energy transition by enabling asset managers, investors, and operators to extract more value from their renewable portfolios. They are an international team that values an open and flexible work environment.