Be the primary resource for internal users when they run into issues or friction with our tools.
Manage the operational aspects of product releases that affect both internal teams and members.
Take on focused research projects that require getting into the weeds: analyzing product usage data, mapping how a workflow functions end-to-end, or documenting how our tools behave across different scenarios.
Making sure customers and the support team are prepared for new product releases.
Supporting the product team by finding bugs and pitching improvements.
Flexing in wherever the business needs you, such as testing a new notification strategy, creating product training for sales teams, or setting up an AI agent to reduce manual workloads.
Clipboard Health helps professionals turn extra time and ambition into career growth and financial opportunity via their app-based marketplace. They are a fast-growing Series C marketplace and YC Top Company with a global, remote team of 1,000+ people.
Resolve bugs and product feedback reported by Muck Rack team members and users.
Partner closely with the Customer Support team to diagnose User Issues.
Compile product data and reports to surface trends and feedback to relevant teams.
Muck Rack is the leading SaaS platform for public relations and communications professionals. They enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product.
Own feedback collection and tooling, synthesizing voice of customer across strategic and tactical channels.
Facilitate quarterly planning, roadmap alignment, and cross-team dependencies.
Partner with Product Marketing and GTM leadership to own product launch coordination and execution across the organization.
Onebrief offers collaboration and AI-powered workflow software designed specifically for military staffs. They make the staff as a whole superhuman - faster, smarter, and more efficient. Founded in 2019, Onebrief has a team that spans veterans from all forces and global organizations, and technologists from leading-edge software companies.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.
Act as the first point of contact for operational product tickets; answer day-to-day product questions clearly and confidently; provide live training to drive effective product adoption.
Propose, discuss, and support product solutions that maximize self-service; identify recurring patterns in tickets and queries; feed structured insights into the Product Manager.
Help customers use the product correctly and confidently, especially driving adoption of their exciting new Enterprise Management Console (EMC), which is revolutionizing how their clients use their software.
Appointedd powers high-value customer moments for premium retail brands. Their platform supports complex booking, scheduling and in-store service journeys, driving real revenue impact. As they grow, they're enhancing their product team to ensure customers are well supported.
Establish and maintain a single source of truth product roadmap.
Design and orchestrate a standardized launch readiness process.
Build and operate the system for aggregating field feedback into actionable signals.
TiDB provides a cloud-native, distributed SQL database for elastic scale and real-time analytics. They have a strong open-source community and an inclusive culture, drawing passionate and dedicated people to their company.
Be a go-to operational contact for marketers navigating campaign and content management processes.
Help ensure work follows a clear, consistent process, clarifying expectations.
Support internal tools, notice patterns, and flag opportunities to simplify processes.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent cloud-based platform connects people, systems, and processes to empower smarter, faster, and better ways to work.
Own product vision, strategy, and roadmap for the Partner Lead Portal dashboard.
Shift the Lead Portal to a proactive experience by surfacing insights and notifications.
Elevate the tools used daily by Operations and Support teams for lending and digital asset businesses.
Figure is transforming capital markets through blockchain, proving its real-world application with hundreds of thousands of users. They've originated over $17 billion in home equity loans and are recognized as one of Forbes’ Most Innovative Fintech Startups in 2025.
Own and manage the product roadmap, backlog, feature intake and prioritization
Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking
Support end-to-end product delivery from requirements through release
TARA Mind is a Public Benefit Corporation focused on improving outcomes and reducing costs for individuals with treatment-resistant mental health conditions. They partner with self-insured employers to deliver evidence-based care through a curated network of providers. Backed by Red Cell Partners, TARA Mind is building the infrastructure for next-generation mental health care.
Campaign Execution: Own end-to-end execution of brand campaigns.
Build with AI: Using internal AI tools to create SQL queries to improve efficiency.
Campaign QA: QA campaign inputs like copy, tracking links, images, and tags — and flag or resolve gaps proactively.
Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. They are a passionate team of 100 Propellers working to help users get through the month, every month, with a get-stuff-done culture that is also fun and caring.
Gather, clarify, and document detailed technical requirements, including data mapping, transformation logic, and schema definitions.
Verify that delivered data products meet business needs through rigorous testing and SQL-based validation.
Maintain a prioritized and groomed product backlog; translate stakeholder requests into actionable user stories for the engineering team.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care. The Privia Platform consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers
Define and scale the operating system that powers product decision-making.
Ensure alignment between product strategy and business outcomes.
Enable teams to execute with clarity, speed, and impact.
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They value transparency, integrity, innovation, and a service-first mindset and empower repair shops to rise above the daily grind and create meaningful connections with their customers.