Product Operations Specialist
Benefits
4w PTO
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What you’ll do:
- Support responder responsibilities by resolving bugs and product feedback.
- Partner with Customer Support to diagnose User Issues.
- Proactively communicate ongoing issues for visibility across teams.
How success will be measured:
- Effectively resolve user issues as they arise.
- Swiftly escalate performance issues.
- Find gaps in processes and propose solutions.
Why Muck Rack?:
- Remote Work, Forever with coworking membership.
- Comprehensive medical, dental, vision, disability, and life insurance.
- Unlimited access to Coursera and O’Reilly for learning.
Muck Rack
Muck Rack is the leading SaaS platform for public relations and communications professionals. They enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product.