Design and own the annual planning process: timeline, stakeholder alignment, trade-off structuring, resource mapping, goal-setting frameworks, and initiative sequencing.
Lead monthly KPI and performance reviews; elevate the quality, clarity, and decisiveness of all leadership forums.
Build, develop, and direct a small team of Program Managers who lead and drive projects within Client Operations and across the Wrapbook organization.
Wrapbook provides a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place, making production payroll and accounting easier, faster, and more secure. The growing team of 250+ people across the USA and Canada includes entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more.
Act as a program lead for the SVP, structuring ambiguous operational challenges, defining solutions, and driving high-impact initiatives from decision to execution.
Own the Clinical Ops leadership "front door," including intake and triage; run the operating rhythm and maintain core artifacts, including the OKR tracker and Initiative log.
Act as the critical link between Clinical Ops and partners (Quality/Safety, Product, Finance, HR) to unblock progress, resolve ownership/resourcing gaps, and coordinate complex rollouts.
Midi Health is a fast-scaling virtual care company focused on women’s health, transforming healthcare delivery through a modern, tech-forward platform and a distributed clinical team. The company seems to have a modern, tech-forward culture driven by innovation.
Roadmap Ownership: Own the strategic roadmap for customer activation and retention, identifying customer journey friction points and implementing automated, scalable solutions to deliver better outcomes.
End-to-End Initiative Management: Drive programs from idea to execution by collaborating with Leadership and cross-functional partners including Analytics, Marketing, Product, and Systems Operations.
Operational Optimization: Embed with customer-facing teams to audit workflows, tooling, and data collection, developing clear assessments to improve their efficacy.
Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. They are a three-time Cloud 100 company backed by top investors and have a passionate, talented, and customer-focused team that embodies their Leadership Principles in their work and culture.
Lead and manage a team responsible for delivering complex, cross-functional programs and initiatives.
Define program strategy and oversee the development of clear roadmaps and execution plans.
Partner with senior leaders and cross-functional stakeholders across Product, Engineering, Operations, and Compliance to align priorities.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company with employees across the country of employment and offer competitive benefits that are anchored to their core value of people come first.
Strengthen operational rigor and execution reliability across the Product Services department.
Establish operating systems that enable curriculum products to move from intake through planning, delivery, launch readiness, and performance reporting with consistency and accountability.
Own portfolio execution operations, including intake workflows, sprint and milestone cadences, dependency and risk management, launch readiness standards, documentation and decision-trail governance, and KPI.
Per Scholas drives mobility and opportunity in the technology landscape by unlocking potential and meeting employer needs through tech training. With national remote training and campuses in 20+ cities, they offer no-cost training in sought-after tech skills, and have trained 30,000+ individuals.
Owns the day-to-day operating system for ALX's flagship leadership development journeys.
Translates sold scope and programme design into a predictable, high-quality learner and sponsor experience.
Acts as the central day-to-day delivery contact for sponsors, HR/L&D partners, cohort champions and internal stakeholders.
ALX Africa, a non-profit organization under the ALX Foundation, aims to unlock the potential of Africa's digital future. With hubs in 8 cities across Africa, they provide tech skills training and career acceleration programs to empower 2 million Africans by 2030.
Lead high-impact programs and drive complex, cross-functional initiatives.
Analyze complex datasets to identify trends and develop clear insights.
Lead discussions with senior stakeholders, building strong cross-functional relationships.
Chime is a financial technology company that aims to make banking services helpful, easy, and free. They empower members to take control of their finances through user-friendly tools. Chime is a team of problem solvers and dreamers with a shared obsession: their members.
Lead, hire, and develop a high-performing global Customer Engineering & Support (CES) Operations team.
Design and implement learning programs to ensure technical proficiency, AI adoption, industry knowledge, and professional development.
Manage technical documentation, knowledge programs, and internal/external content to improve support efficiency and self-service capabilities.
Jobgether is a platform connecting job seekers with employers through an AI-powered matching process. They aim to ensure applications are reviewed quickly and fairly, identifying top candidates for hiring companies.
Lead program management for a dedicated onsite program, including planning, timelines and stakeholder alignment.
Serve as the primary operational lead, ensuring progress against commitments, milestones and service expectations.
Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed.
Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies, providing care for 10 million people and they value creating a supportive, inclusive workplace.
Partner across the EC Experience team to help operationalize the EC Lifecycle strategy and support key strategic priorities
Own and drive key operational initiatives and cross-functional programs from planning through execution
Support decision-making by developing analyses and structured insights that inform prioritization and trade-offs
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. As a rapidly scaling company with market proven solutions and robust funding, they offer a unique combination of stability and the excitement of high growth.
Lead, develop, and grow a team of Product Operations Managers across varying levels.
Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms.
Drive cross-functional alignment between product, engineering, design, GTM, and finance.
Smartsheet has helped people and teams achieve–well, anything for over 20 years. From seamless work management to smart, scalable solutions, they’ve always worked with flow and build tools that empower teams to automate the manual, uncover insights, and scale smarter.
Design and maintain scalable systems across tools such as Notion, Airtable, and Google Workspace.
Evaluate, select, and implement SaaS and AI tools and lead integrations and workflow design that materially improve efficiency.
Build SOPs, playbooks, and internal systems from scratch, standardize processes and ensure documentation is actually used.
Outcapped is an operations agency that frees mission-driven founders from back-office work. They are building a platform with a library of vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks. They aim to build reliable, repeatable systems.
Assist Support leaders with research, documentation, and preparation for meetings, initiatives, and reviews
Support backlog grooming, initiative tracking, and follow-ups for cross-functional projects
Help document processes, workflows, and improvement opportunities across the support organization
Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent, which is why they invest in their employees through competitive pay, a generous bonus structure, great healthcare, and a comprehensive wellness program.
Skaled Consulting is focused on turning defined client workstreams into realistic, actionable, profitable, and timely execution plans that can be delivered at scale across multiple clients. They seem to have a fast-paced client service environment.
Partner with Product, Marketing, Sales, and Operations to create scalable processes for customer adoption and growth.
Partnering with Customer Success Leadership, you'll lead key initiatives, oversee critical operations, and find ways to improve outcomes at scale.
Reporting to the Director of Revenue Operations, you'll combine strategy and execution to build reliable processes, deliver insights, and implement systems for the Customer Success team.
Versapay turns accounts receivable (AR) into a competitive advantage. They automate accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Own onboarding processes, documentation quality, and success planning
Review calls and provide actionable feedback
Manage a small portfolio of high-impact customers
Our client is building the future of AI-powered business communication, helping companies replace manual workflows with intelligent AI agents across voice, chat, and messaging. They work closely with enterprise staffing and workforce organizations, embedding AI directly into ATS and CRM systems to drive real operational impact.
Define and run the operating model for ecosystem operations tied to the product roadmap.
Coordinate cross-functional execution across Product, Engineering, and supporting teams.
Drive integrated readiness plans with Product and Engineering leadership and key cross-functional partners.
1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. Over 180,000 businesses trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
Manage course uploads, updates, and LMS administration for Airtable Academy
Assist with post engagement, community moderation, and spam monitoring
Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
Airtable is a no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Own lifecycle operations & systems, leading end-to-end execution and optimization of lifecycle journeys.
Build an AI-native lifecycle engine, identifying and implementing opportunities for AI-driven personalization and automation.
Drive intake, prioritization, and operational excellence, managing intake across stakeholders and ensuring clear timelines and delivery.
Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven is recognized for innovation and leadership as evidenced by multiple awards.