Source Job

US

  • Partner across the EC Experience team to help operationalize the EC Lifecycle strategy and support key strategic priorities
  • Own and drive key operational initiatives and cross-functional programs from planning through execution
  • Support decision-making by developing analyses and structured insights that inform prioritization and trade-offs

Operations Project Management Analytical Communication Data

20 jobs similar to Operations Manager, Expert Contributor Experience

Jobs ranked by similarity.

Global

  • Contribute to cross-CXS programs and standardization efforts.
  • Lead AI roadmap and transformation execution in his vertical.
  • Drive operational cadence of weekly, monthly and quarterly business reviews.

Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.

$123,900–$216,800/yr
North America Canada

  • Drive business impact as a key advisor to leadership.
  • Inform key decisions through rigorous, data-driven analysis.
  • Improve operational efficiency and accelerate growth.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. They offer an intelligent cloud-based platform connecting people, systems, and processes to empower organizations to work smarter and faster.

$173,000–$235,000/yr
US Canada

  • Develop strategic plans to optimize efficiency and align business operations.
  • Lead cross-functional teams to drive the execution of key strategic initiatives.
  • Conduct thorough process analysis and propose innovative solutions.

1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure. They have surpassed $400M in ARR and are continuing to accelerate, teaming up with iconic partners and innovating the market-leading enterprise password manager.

$140,000–$178,000/yr

  • Translate delivery experience into scalable standards.
  • Convert data and qualitative insights into recommendations.
  • Drive adoption of the CX delivery operating model.

Smarter Technologies delivers AI-first, human-in-the-loop (HITL) solutions. They focus on scaling predictable, high-quality customer outcomes. The company seems to have a fast-moving environment.

Global

  • Analyzing existing workstreams to identify opportunities to develop and implement automated, or more efficient solutions, for process optimization.
  • Collaborating with the founders and across various departments such as marketing, sales and software development to facilitate smooth operational flow.
  • Carrying out administrative tasks and processes, and preparing operational documents such as reports, spreadsheets, and briefing notes.

We build infrastructure that delivers massive amounts of web data to the companies training the world’s most powerful AI models. We’re lean, technical, and move fast with a team of builders pushing to expand what’s possible for open web data and AI.

$133,600–$233,800/yr
North America

  • Partner with Major Area Leaders to develop and track customer adoption plans.
  • Monitor product adoption metrics and customer health indicators using AI-driven insights.
  • Prepare executive-ready materials for business reviews and strategic planning sessions.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to work better; they aim to make the world work better for everyone.

$140,000–$175,000/yr
US

  • Support the development of Care Operations strategies and planning efforts.
  • Identify, develop and execute initiatives that improve operational efficiency.
  • Analyze operational data to identify trends, determine root causes, and generate actionable recommendations.

Equip is a virtual eating disorder treatment program focused on evidence-based care. They aim to ensure everyone with an eating disorder can access effective treatment and has a highly-engaged, passionate, and diverse culture.

US Unlimited PTO 16w maternity

  • Own the execution and coordination of internal programs that support the global Solutions team.
  • Build and maintain a centralized knowledge hub of scalable assets and documentation.
  • Partner with stakeholders to operationalize the Voice of Customer intake and prioritization process.

Vanta helps businesses earn and prove trust by providing a platform to monitor and verify security continuously. They have a kind and talented team; while some have prior security experience, many have been successful at Vanta without it.

$110,000–$125,000/yr
US Unlimited PTO

  • Design and improve core garage and customer workflows: onboarding, reporting, escalations, renewals, and risk management
  • Build playbooks and operating rhythms to eliminate tribal knowledge
  • Identify failure points and redesign processes before they impact customers

Vend Park is building the AI-powered digital infrastructure of the built world. They are rewriting how commercial real estate owners manage and monetize parking, using automation, data, and agentic AI to simplify operations and unlock new revenue. They operate as a small, high-ownership engineering team where decisions move fast and code ships to production quickly and reliably.

$79,600–$123,400/yr
North America Unlimited PTO

  • Be a go-to operational contact for marketers navigating campaign and content management processes.
  • Help ensure work follows a clear, consistent process, clarifying expectations.
  • Support internal tools, notice patterns, and flag opportunities to simplify processes.

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent cloud-based platform connects people, systems, and processes to empower smarter, faster, and better ways to work.

$130,000–$185,000/yr
Unlimited PTO

  • Own and evolve the day-to-day workflows for the TA team.
  • Proactively identify workflow gaps and manage change initiatives.
  • Develop and monitor key recruiting metrics across the TA team.

Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. They are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights.

US

  • Shape the operational roadmap for internal systems and processes.
  • Lead cross-functional process improvement initiatives end-to-end.
  • Serve as a strategic thought partner to functional leads.

Go Nimbly is a leading RevOps consultancy. They have a tight-knit, impact-driven team.

US Unlimited PTO

  • Lead cross-functional strategic initiatives.
  • Architect scalable systems.
  • Drive analytical rigor.

Counterpart Health (CPH) is transforming healthcare and improving patient care with its innovative primary care tool, Counterpart Assistant (CA). They support Primary Care Physicians (PCPs) to deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. Counterpart Health is a subsidiary of Clover Health and they value diversity and inclusion.

Global

  • Own project plans across multiple workstreams, tracking progress and ensuring deadlines are met.
  • Coordinate with external, internal stakeholders, and team members to keep projects moving.
  • Track and report on KPIs – pull numbers from dashboards, spot trends, and present them clearly.

INFUSE Academy is the Learning & Development department at INFUSE, a global B2B demand generation company. They build learning programs for internal teams and run a client-facing educational platform that helps B2B marketers and sales professionals achieve demand excellence.

$2,500–$3,700/mo
LATAM

  • Own day-to-day operations while aligning execution with growth and revenue goals.
  • Act as a strategic partner to the COO and Founder, driving priorities and ensuring follow-through on key initiatives.
  • Build, document, and optimize SOPs, workflows, and internal systems for efficiency and scalability.

Jobgether is a platform that connects job seekers with employers. They use AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$76,160–$112,000/yr
US Unlimited PTO

  • Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
  • Leverage your operational expertise to identify opportunities for improved efficiency and automation.
  • Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.

Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Since being founded in 2019, they've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.

$133,600–$233,800/yr
North America Canada

  • Provide insights into business drivers and financial performance.
  • Lead annual sales planning and influence compensation design.
  • Drive operational excellence to help the Renewal Sales team achieve goals.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. Their cloud-based platform connects people, systems, and processes to improve work for over 8,100 customers, including 85% of the Fortune 500®.

$85–$102/hr
US

  • Translate strategy into scalable programs.
  • Enable cross-functional execution.
  • Drive data-informed decision making.

Maleda Tech is a company that operates in the digital marketplace environment. They are rapidly expanding and looking for experienced people to join their team.

$123,200–$161,000/yr
US

  • Design and implement cutting-edge strategies to maximize consumer enrollment.
  • Leverage performance marketing data to inform strategic recommendations and optimize campaigns.
  • Collaborate with internal teams—Design, Growth Marketing, Marketing Operations, and Commercial—to execute successful enrollment campaigns.

Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. Omada is proud to be an equal opportunity workplace and affirmative action employer, carefully hiring the best talent and seeking diversity.

Canada

  • Execute on global expansion strategies across operations and new markets.

Jobgether is connecting candidates with companies. They use AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against the role's core requirements.