Source Job

$175,000–$225,000/yr
US

  • Lead ops, Customer Success, and back office teams end-to-end
  • Standardize processes across teams and vendors
  • Drive automation (AI tools, fewer manual tasks)

Operations Customer Success Financial Acumen Vendor Management Automation

20 jobs similar to VP of Operations & Customer Experience

Jobs ranked by similarity.

$95,000–$105,000/yr
US

  • Lead the day-to-day planning, management, and execution of our digital merchandising strategy
  • Own how products are presented across collection pages, ensuring the site reflects brand storytelling and business objectives
  • Build and maintain the site merchandising calendar, aligning launches, promotions, and seasonal moments with cross-functional teams

BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together and their unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.

US

  • Define and lead the enterprise data strategy.
  • Own the architecture, governance, and roadmap for a modern data environment.
  • Partner closely with Finance, Operations, and executive leadership.

Cobalt Service Partners is building the leading commercial access and security integration business in North America. They are backed by Alpine Investors, a private equity firm specializing in middle-market companies. They have a data-driven platform designed to scale through both organic growth and M&A..

Brazil

  • Develop and maintain backend services using Golang following existing architecture and coding standards
  • Implement features, bug fixes, and system improvements based on well defined requirements
  • Write clean, maintainable, and testable code following established best practices

Pismo provides a comprehensive processing platform for banking, card issuing and financial market infrastructure. The company has 500+ employees located in more than 10 countries around the world. Pismo joined Visa in 2024.

$146,000–$234,000/yr
US

  • Architect and lead the development of enterprise Modeling & Simulation (M&S) solutions supporting FAA modernization.
  • Design and implement AI-enabled digital twin environments and simulation frameworks to model NAS operations.
  • Apply Model-Based Systems Engineering (MBSE) principles to support system design, integration, and verification activities.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies.

$130,000–$180,000/yr
US Canada Europe Unlimited PTO

  • Lead end-to-end payroll processing for 1,600 U.S. & Canadian employees.
  • Ensure payroll accuracy, efficiency, and compliance with regulations.
  • Serve as payroll subject matter expert, resolving complex questions.

Angi connects homeowners with reliable professionals. They have 2,800 employees worldwide and are defining the future of the home services industry.

Global 6w PTO

  • Own product marketing strategy for dedicated B2C product: segmentation, positioning, messaging, and go-to-market.
  • Align and lead a cross-functional squad (UA, CRM, creative, analytics, landing pages, product) to drive growth initiatives.
  • Improve full funnel performance: acquisition → onboarding → activation → retention → monetisation (LTV-focused).

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly, identifying top candidates for hiring companies.

Europe 5w PTO

  • Maintain documentation for ISO/IEC 27001 & ISO/IEC 42001; improve activities.
  • Extract security requirements from client MSAs; identify gaps and risks.
  • Coordinate internal and client audit requests; collect evidence.

Avalere Health's mission is to ensure every patient is identified, treated, supported, and cared for. They bring Advisory, Medical, and Marketing teams together to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

US Unlimited PTO

  • Develop and own a content roadmap aligned to GTM motions.
  • Own Verifiable's optimization roadmap across traditional search and Answer Engine Optimization.
  • Own strategy and execution for inbound conversion paths.

Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API, and Software solutions to help healthcare organizations optimize operations at enterprise scale. They're a fast-moving, early-stage team of almost 150 employees that values impact, ownership, and follow-through.

US Unlimited PTO

  • Build and align work to defined testing processes.
  • Drive a feedback loop mechanism to ensure the best software development practices are followed.
  • Act as gatekeeper and sign off on all releases that are ready for production.

Sagent is transforming the mortgage servicing industry by bringing a modern experience to loan servicing. They combine fintech expertise with growth equity and are growing fast, hiring innovators to disrupt lending and housing.

India

  • Review exercises for Khan Academy.
  • Continuously fix issues to improve the quality of content delivered.
  • Deep conceptual understanding and experience in reviewing questions with rationales/hints and fixing them as needed.

Khan Academy is a fast-paced, nonprofit on a mission to provide free, world-class education for anyone, anywhere. They reach millions of students every month and are growing rapidly.

Europe

  • Perform extensive exploratory analyses across the marketing channels
  • Develop, test, productionalize, monitor and maintain propensity models
  • Build dashboards in Tableau to communicate model trends, insights and performance

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Canada

  • Lead and scale a high performance team of solution consulting leaders and architects
  • Partner closely with national sales leadership to drive industry growth
  • Act as a Field CTO and strategic advisor to senior customer executives

ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They offer an intelligent cloud-based platform that connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Effectively manage, coach, and develop a dispersed workforce of appliance repair technicians.
  • Motivate employees to meet targets by holding them accountable and providing feedback.
  • Review metrics and customer feedback data to identify performance opportunities and create action plans.

GE Appliances, a Haier company, unites to create "good things, for life." As the fastest-growing appliance company in the U.S., they're driven by creators, thinkers, and makers who believe anything is possible.

APAC

  • Support a regional sales team in identifying prospective targets.
  • Take ownership of smaller pipeline opportunities from first contact to signed contract.
  • Help increase Evotec’s visibility and recognition in the region.

Evotec is a global leader in drug discovery and development solutions, driven by a unique business model. They operate globally with more than 5,000 highly qualified people across 17 sites, offering synergistic technologies and services.

$1,000–$2,000/mo
South America

  • Manage a portfolio of enterprise and mid-market accounts as a trusted advisor.
  • Drive customer retention and uncover opportunities to expand services within existing accounts.
  • Guide clients through technical onboarding and integration of Distro into their HR tech stack.

Distro is a modern hiring and recruitment platform designed to help staffing teams and employers source, evaluate, and place talent faster and smarter. They serve enterprise and mid-market clients to manage high-volume hiring workflows, ensuring recruitment is seamless, efficient, and data-driven.

Canada 3w PTO

  • Design, build, and maintain high-quality cross-platform mobile applications.
  • Collaborate with product, design, and backend teams to bring features to life on iOS, Android, and web.
  • Manage the full lifecycle of mobile releases, including builds, signing, certificates, versioning, and deployments to app stores.

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers. They focus on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada. They differentiate themselves by offering a healthcare management solution for clinics.

Unlimited PTO

  • Focus on back-end architecture; designing, developing and maintaining product features.
  • Collaborate with stakeholders to understand functional and technical requirements.
  • Continually apply software development best practices, design patterns, testing, automation, tools and technologies.

SmithRx is a rapidly growing Health-Tech company that aims to disrupt the Pharmacy Benefit Management (PBM) sector. They have a mission-driven and collaborative culture that inspires their employees to do their best work.

$150,000–$170,000/yr
US

  • Lead and execute the month-end close process, coordinating with internal teams and outsourced accounting advisors.
  • Review complex balance sheet reconciliations, including accounts receivable, deferred revenue, inventory, prepaids, and accrued expenses.
  • Drive improvements to accounting processes, systems and data workflows, leveraging Excel, Power Query, and automation or BI tools.

Nex helps families rediscover the joy of movement by combining technology and play to deliver fun, social, and interactive experiences powered by natural body motion. They are recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families.

US

  • Manage the full lifecycle of application and system projects from intake through delivery using SAFe DevSecOps frameworks.
  • Lead Agile Scrum teams, ensuring alignment across products, deliverables, and project timelines.
  • Coordinate across teams and stakeholders to manage dependencies, risks, and competing priorities.

VetsEZ is dedicated to supporting government agencies with transformative IT solutions. While the employee count is not specified, they foster innovation, collaboration, and a commitment to excellence.