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Responsibilities:
- You’ll own the end-to-end performance of your division.
- You’ll drive results that keep our customers happy.
- You’ll keep a close eye on the daily queue.
Requirements:
- You have 3–6 years of experience in high-growth operations and at least 2 years leading large teams.
- You can point to specific times where you improved FRT, FCR, or CSAT.
- You are comfortable with modern tools like Kustomer, Zendesk, or Looker.
Eneba
Eneba is building an open, safe, and sustainable marketplace for gamers. Their marketplace supports close to 20m+ active users and provides trust and safety.