Driving operational excellence across the Customer Experience (CX) organization.
Shaping the rhythm of the business and aligning cross-functional teams.
Translating data into insight-driven decision-making.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Lead supply chain and operations improvement projects, aligning with business objectives.
Conduct business process mapping to identify inefficiencies and cost optimization opportunities.
Analyze KPIs and operational data to support data-driven decision-making.
TeamWork is a strategic partner in digital transformation, specializing in Management Consulting, SAP Business Solutions, Data Analytics, and Technology Platforms. They are a private, fast-growing company with a global reach, powered by the Swiss group TeamWork Corporate with North America-based team of more than 100 experts.
Lead assigned teams to deliver high-quality operational support.
Oversee workflows and monitor KPIs to enhance operational efficiency.
Focus on team training and development while driving continuous improvement initiatives.
Jobgether is a platform that helps connect job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively, and the final hiring decisions are managed by the company's internal team.
Partner with Operations leaders and cross functional stakeholders to drive operational excellence through structured process analysis, optimization, and transformation.
Evaluate end to end workflows, identify performance gaps, and deliver data driven recommendations that enhance efficiency, scalability, risk control, and customer outcomes.
Ensure measurable value by improving service quality, reducing variability and rework, enabling automation, and strengthening governance and operational discipline.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries.
Design and document end-to-end HR processes to ensure efficiency.
Apply Lean Six Sigma methodologies to drive continuous improvement.
Define and track key performance indicators to measure HR operational effectiveness.
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies. They have approximately 50,000 employees in more than 70 countries across all 7 continents, valuing safety, collaboration, and well-being.
Own and improve core operational workflows and systems.
Diagnose operational bottlenecks and design scalable solutions.
Lead high-priority cross-functional initiatives from concept through execution.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Since being founded in 2019, they've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.
Develop, implement, and refine Field Service Operations strategies that improve efficiency, reduce costs, and enhance service quality.
Develop operational KPI’s and implement tools to monitor field service performance.
Develop annual budgets, manage operational P&L, and drive cost-optimization.
TurboCell delivers low to no-emission energy anywhere and operates on a variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators develop and launch global solutions for energy, water, and waste.
Contribute to cross-CXS programs and standardization efforts.
Lead AI roadmap and transformation execution in his vertical.
Drive operational cadence of weekly, monthly and quarterly business reviews.
Granicus is a technology company transforming the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agency clients and over 300 million citizen subscribers, they offer cloud-based solutions for communications, website design, and more.
Analyzing existing workstreams to identify opportunities to develop and implement automated, or more efficient solutions, for process optimization.
Collaborating with the founders and across various departments such as marketing, sales and software development to facilitate smooth operational flow.
Carrying out administrative tasks and processes, and preparing operational documents such as reports, spreadsheets, and briefing notes.
We build infrastructure that delivers massive amounts of web data to the companies training the world’s most powerful AI models. We’re lean, technical, and move fast with a team of builders pushing to expand what’s possible for open web data and AI.
Support the development of Care Operations strategies and planning efforts.
Identify, develop and execute initiatives that improve operational efficiency.
Analyze operational data to identify trends, determine root causes, and generate actionable recommendations.
Equip is a virtual eating disorder treatment program focused on evidence-based care. They aim to ensure everyone with an eating disorder can access effective treatment and has a highly-engaged, passionate, and diverse culture.
Develop strategic plans to optimize efficiency and align business operations.
Lead cross-functional teams to drive the execution of key strategic initiatives.
Conduct thorough process analysis and propose innovative solutions.
1Password is building the foundation for a safe, productive digital future by ensuring every identity is authentic and every application sign-in is secure. They have surpassed $400M in ARR and are continuing to accelerate, teaming up with iconic partners and innovating the market-leading enterprise password manager.
Lead and coordinate cross-functional initiatives from scoping through execution.
Document, analyze, and redesign end-to-end business processes.
Serve as a connective tissue across departments, fostering communication.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.
Lead and execute on the vision and strategy of design operational programs.
Proactively examine, experiment, and measure improvements to design operational model.
Oversee and manage program status and health, mitigating risks, removing barriers efficiently.
Blink is a user experience firm for the world’s leading companies, using evidence-driven design to create products that people use and love. They have studios in Boston, New York, San Diego, San Francisco, and Seattle and bring two decades of experience to research, design, and strategy.
Lead, hire, and develop a high-performing global Customer Engineering & Support (CES) Operations team.
Design and implement learning programs to ensure technical proficiency, AI adoption, industry knowledge, and professional development.
Manage technical documentation, knowledge programs, and internal/external content to improve support efficiency and self-service capabilities.
Jobgether is a platform connecting job seekers with employers through an AI-powered matching process. They aim to ensure applications are reviewed quickly and fairly, identifying top candidates for hiring companies.
Partner across the EC Experience team to help operationalize the EC Lifecycle strategy and support key strategic priorities
Own and drive key operational initiatives and cross-functional programs from planning through execution
Support decision-making by developing analyses and structured insights that inform prioritization and trade-offs
Snorkel AI helps enterprises transform expert knowledge into specialized AI at scale. As a rapidly scaling company with market proven solutions and robust funding, they offer a unique combination of stability and the excitement of high growth.
Drive critical process improvement projects to successful completion with impact over $1M per project.
Experience gathering voice of the (internal) customer, conducting process discovery sessions, and conducting situational assessments.
Coordinate simultaneously across disparate organizations and disciplines with many different owners, tasks, and deliverables from different teams.
Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.
Support the Head of business process capability development in building and scaling the organization’s strategic process capabilities.
Manage tools, skills, training, methods, standards, best practices, and governance frameworks.
Collaborate with other Capability leaders and with senior stakeholders across various teams to develop and implement scalable integrated solutions.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace with innovative solutions, extending into marketing, fraud, risk and advanced analytics.
Lead productivity improvement projects focused on install and service operations.
Identify opportunities to reduce waste and improve end-to-end process flow.
Track financial benefits and productivity gains from projects.
Allegion specializes in security around the doorway and beyond, with more than 30 brands and 12,000+ employees globally. They were awarded the Gallup Exceptional Workplace Award in 2024, recognizing their engaged workplace culture.
Manages and implements process improvement initiatives.
Works with the project team and client to identify process improvement requirements.
Oversees implementation of process improvement recommendations.
Pyrovio delivers process improvement initiatives, working with diverse clients ranging from small and medium size enterprises to Fortune 100 firms. They foster team environments where leaders develop, analyze, and optimize clients’ processes.