Similar Jobs
See allTechnical Support Engineer - EMEA
Chainguard
Europe
Linux
Docker
Kubernetes
Production Support Engineer– AWS & CCaaS
Miratech
Global
AWS
Splunk
CCaaS
Senior Support Engineer
Baubap
Global
PHP
API
SQL
Support Engineer (Brazil)
Entersekt
South America
Linux
MySQL
Java
System Engineer (f/m/d)
The Adaptavist Group
Europe
AWS
Terraform
Ansible
About the Role:
- You will be part of the Converge Engineering team
- You will manage the support queue
- You will report to the Head of Engineering
Responsibilities:
- Manage support requests for customers across different time zones within the US
- Perform root cause analysis for production errors and recommend improvements
- Work with different team members and stakeholders representing all areas of the business
Qualifications:
- Proficiency with Docker Containers
- Experience with the AWS PaaS
- Proficient understanding of version control best practices using Git
Converge
Converge provides businesses with clear, confident cyber protection by fusing cyber insurance security and technology. They deploy a proprietary data ecosystem underpinned by expert underwriting and comprises of top-tier professionals across underwriting, technology, and claims.