Senior Linux System Admin - Federal

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This is an opportunity to be at the core of running a Cloud SaaS platform that scales to millions of users! You will contribute to Configuration Management and Infrastructure as Code by developing tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience. You will drive enhancements and bugfixes for large scale automation projects such as patching, provisioning, and kickstart domains. The role also involves designing and implementing procedures to accomplish maintenances where automation and tooling cannot; drive resolution of root causes with internal team members. Preparing new ServiceNow products and services for production readiness with design review, feedback to engineering teams, training, and testing is another key aspect.