Source Job

• Lead and coordinate new Voice, Chat, SMS, and Video infrastructure deployments
• Provide high-level operational support and resolve escalated incidents
• Monitor infrastructure capacity and ensure compliance with change management policies.

Vibrant Emotional Health delivers mental health support and services through technology-enabled platforms and community programs. For over 50 years, they have been dedicated to making emotional wellness a reality for everyone.

• Drive demand generation, pipeline growth, and marketing initiatives to win new business.
• Support frontline sales leaders with go-to-market strategies and sales coaching.
• Manage the customer buying and selling process from lead generation through lifecycle management.

• Implement and support enterprise voice platforms including Cisco, Avaya, Five9, and Microsoft Teams.
• Troubleshoot voice issues and perform incident triage using tools like Wireshark and Aternity.
• Manage ServiceNow queues and support carrier integrations and SIP trunking.

BETSOL accelerates cloud transformation for enterprises with AI and cloud-native solutions. They maintain a 2x industry average net promoter score and hold multiple engineering patents, with offices in the US and India.