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Role Overview:
- Senior Engineer responsible for UC platform development, design, and support.
- Serve as subject matter expert on Contact Center technology.
Key Responsibilities:
- Lead deployments and manage service provider activities.
- Ensure full compliance on change management policies.
Required Skills:
- Strong hands-on Genesys framework experience.
- Advanced troubleshooting and problem management skills.
Benefits:
- Comprehensive medical, dental, vision, and life insurance.
- 401(k) and pre-tax FSA available.
Vibrant Emotional Health
Vibrant Emotional Health delivers mental health support and services through technology-enabled platforms and community programs. For over 50 years, they have been dedicated to making emotional wellness a reality for everyone.