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About the Role:
- Lead and own IT operations, including end-user services, procurement, and delivery.
- Oversee security and cloud infrastructure functions, ensuring reliability and compliance.
- Manage Microsoft 365, SaaS applications, and business continuity planning.
Strategic Leadership:
- Translate CTO vision into actionable plans and measurable outcomes.
- Partner with engineering and people operations on workforce planning and hiring.
- Drive IT budgeting, forecasting, and vendor management.
Team Development:
- Recruit, mentor, and manage multidisciplinary IT teams.
- Establish clear responsibilities, career paths, and performance expectations.
- Foster a culture of innovation, adopting AI and emerging technologies.
Requirements & Growth:
- Bachelor's degree with 10+ years in IT leadership, including 5+ years managing teams.
- Deep experience with Microsoft 365, Azure, and security frameworks like SOC 2.
- Opportunity to grow into broader technology leadership as performance evolves.
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