Customer Onboarding Specialist

Role:

• Support clinic staff in optimal use of the web-based EMR.
• Ensure successful implementation adapted to each clinic's reality.
• Contribute to improving clinical processes through deployment.

Qualifications:

• Post-secondary studies in health, education, health software, or project management.
• 2 to 3 years of experience in project management and software deployment.
• Strong organizational, customer service, and interpersonal skills.

Working Conditions:

• Remote work model with regular travel in Ontario.
• Permanent full-time position, 40 hours per week.
• Valid driver's license and vehicle required.

Benefits:

• Remote work flexibility supporting work-life balance.
• Paid time off of 3 weeks and healthcare insurance from day one.
• Internal growth opportunities and a wellness-focused company culture.