New Partner Support Associate

Kapitus

Remote regions

US

Benefits

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Sales/Partner Support:

  • Provide daily support to ISO Partner Manager teams in sales tasks including contract management, bank verification, and pipeline updates.
  • Maintain partner records in Salesforce and communicate promptly with partners via phone, email, and messaging.
  • Handle customer service inquiries like balance inquiries and funding confirmations.

Onboarding and Partner Management:

  • Assist in ISO onboarding tasks, vet potential partners, and determine correct referral program.
  • Collect required documents and oversee recertification to keep accounts accurate.
  • Ensure partners are updated on underwriting policies, marketing material, and bonus structures.

Qualifications:

  • Bachelor’s degree and/or comparable experience plus 1+ years of sales support or B2B sales experience.
  • Self-starter with strong time-management, communication, and analytical skills.
  • Experience with Microsoft Office and Salesforce CRM highly preferred.

Kapitus

We are a small business financing company that acts as a direct lender and marketplace, providing businesses with tailored financing solutions. Our fast-paced culture values self-direction, integrity, and doing the right thing even when it takes hard work.

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