Partner Success Specialist
Benefits
Unlimited PTO
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Key Responsibilities:
- Serve as primary point of contact for partner inquiries, building strong relationships through consistent communication.
- Provide guidance on merchant submissions, onboarding, pricing, and equipment options.
- Act as liaison between partners and underwriting to facilitate application approvals.
Minimum Qualifications:
- 2+ years experience in partner support, account management, or merchant services.
- Excellent communication and problem-solving skills.
- Proficiency with CRM systems and Microsoft Office.
Preferred Qualifications:
- Strong understanding of merchant processing and underwriting workflows.
- Experience supporting ISO, ISV, or channel partner programs.
Benefits:
- Flex PTO and dedicated sick time.
- Health, dental, and vision insurance.
- 401k matching and paid parental leave.
NMI
NMI is a global leader in payment technologies, enabling software and sales professionals to deliver payment innovations. The company fosters a remote-first culture with core values of kindness, alignment, and raising the bar, and is committed to diversity and inclusion.