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JOB OBJECTIVE:
- Provides information to customers regarding claims, medical billing or policy related questions via telephone, email or chat.
- Analyzes information from the customer to determine the action to be taken.
- Creates certificates of insurance for policyholders.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to provide excellent customer service to both external and internal customers
- Ability to work as a team member and perform based on established standards and expectations
- Must be detail-oriented
WHAT YOU CAN EXPECT FROM US:
- Health, Dental & Vision Insurance
- Company-provided life and income protection plans
- 401(k) Retirement Plan - 100% company match up to 7% on annual salary
Encova Insurance
Encova Insurance delivers unrivaled service to its customers. Their culture makes it a special place to work that gives them a unique advantage.