Own and maintain the digital product backlog across web, app, and supporting platforms.
Serve as the primary Shopify platform owner, with hands-on responsibility for configuration, theme management, app integrations, and metafield controls.
Act as the primary day-to-day interface between commercial teams and engineering.
Lola Blankets is a fast-growing direct-to-consumer brand creating the most beloved blankets on the internet. As they scale, they are seeking a Digital Product Owner to own the delivery of their Shopify-based digital commerce platform.
Ensure website and CRM setups work correctly before client access.
Systematically test site builds, edit requests, and CRM configurations.
Document bugs with steps to reproduce, expected vs. actual behavior.
PushPress is an AI-powered gym management platform built for boutique fitness, aiming to transform the global fitness industry. They are a Series B company backed by Altos Ventures, StepStone, and Mucker Capital, with a global team of builders, operators, and fitness fanatics.
Review and validate AI-generated responses, knowledge articles, and case resolutions.
Create, test and validate automated workflows across Salesforce Service Cloud, Jira, and Wrike.
Analyze CSAT, NPS, and case resolution data to identify trends and quality issues.
Granicus builds and maintains technology that transforms the Govtech industry by bringing governments and constituents together. They have served 5,500 federal, state, and local government agencies, and over 300 million citizen subscribers use their digital solutions across the U.S., U.K., Australia, New Zealand, and Canada.
Guarantee consistently high-quality digital releases by leading QA strategy that minimizes post-launch defects and protects the user experience.
Improve launch confidence across teams and clients by proactively identifying risks, validating functionality across devices and browsers.
Strengthen cross-discipline delivery by integrating QA throughout the development lifecycle and collaborating closely with engineering, design, and project management.
Fueled is a digital strategy, design, and engineering agency with over 300 employees. They have designed and built hundreds of digital products and experiences for brands; their team thrives in a culture that values flexibility, creativity, and cutting-edge technology.
Own the end-to-end quality of your pod’s deliverables, ensuring high standards in both functionality and user experience.
Develop, maintain, and execute test suites and cases tailored to web features and services.
Investigate live issues with Customer Support and Live Ops teams, driving timely resolution and addressing root causes.
Scopely is a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Founded in 2011, Scopely is powered by its exceptional team and its proprietary technology platform, Playgami.
Lead and supervise a team of external Customer Experience Agents across email, chat, and phone channels.
Set clear performance expectations, KPIs, and quality standards; conduct regular coaching and feedback sessions to support team development.
Serve as the initiation escalation point for high-impact customer issues, directly responding to customer inquiries in a timely and professional manner.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.
Managing the lifecycle of A/B tests from planning to launch.
Coordinating developers, designers, CRO specialists, and QA.
Identifying blockers early and removing them fast.
Fuelerate is a performance-driven Shopify growth partner working with 40+ eCommerce brands across CRO, development, and paid media. Their team is fully remote and focused on helping Shopify brands grow faster through better execution.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide clear information on products, orders, shipping status, and company policies.
Support customers with order placements, tracking, cancellations, and returns, following established SOPs.
HYER is a fast-growing and fast-paced team dedicated to delivering exceptional products and experiences that embody the values of quality, authenticity, and the western way of life. They value customer satisfaction and professionalism.
Lead the day-to-day planning, management, and execution of our digital merchandising strategy
Own how products are presented across collection pages, ensuring the site reflects brand storytelling and business objectives
Build and maintain the site merchandising calendar, aligning launches, promotions, and seasonal moments with cross-functional teams
BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together and their unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.
Review and analyze customer support tickets to understand reported issues.
Reproduce customer-reported bugs across different environments and configurations.
Design, write, and maintain test plans and test cases.
Kestra is the universal orchestration platform — open source and designed to orchestrate data pipelines, IT automation, business workflows, and AI/agentic systems. They are trusted by over 10,000 organizations worldwide with a fast-growing global community.
Manage day-to-day operations for our Shopify store.
Handle customer subscriptions, troubleshoot recurring billing issues, and handle swaps or cancellations within the Skio platform.
Monitor incoming orders and ensure they are moving through the fulfillment pipeline efficiently.
Wing Assistant is the world’s first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. They are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence.
Evaluate a weekly quota of agent interactions against the QA rubric, delivering scored evaluations with actionable written feedback.
Identify performance trends across individual agents/teams & present findings to team leads in weekly reporting.
Calibrate regularly with team leads to ensure consistent, fair scoring across all evaluators.
Owner.com provides an AI growth system for local restaurants, improving SEO, marketing, and online ordering to grow first-party orders. They are a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto, consisting of a team in the low hundreds.