Job Description
The Virtual Assistant will manage customer service inquiries with professionalism and empathy across email and other communication channels. They should support daily operational tasks, ensuring smooth coordination between teams and stakeholders. The VA will organize and maintain inboxes, respond to messages, and flag priority communications, also utilize AI tools to draft, proofread and optimize responses, processes, and documents. They will assist in developing streamlined processes for efficiency and scalability, and provide ad hoc support on special projects as the company grows.