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Role Overview:
- Own 20-30 enterprise accounts, driving retention and renewals.
- Identify risks early and build executive relationships.
What You'll Do:
- Create proactive account and renewal plans.
- Use data to influence senior stakeholders.
- Coordinate with Sales, Product, and Clinical.
Requirements:
- Enterprise customer success and renewal experience.
- Strong communication and data analysis skills.
- Comfort in remote, fast-paced environments.
Sword Health
Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.