Director, Customer Delivery & Education
Benefits
Unlimited PTO
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The Role:
- Own the delivery experience across implementation, migration, integrations, and customer education.
- Coach leaders, plan capacity, and step into complex engagements when needed.
- Partner with Customer Success and Product to ensure customers achieve clear outcomes.
What We Look For:
- Proven experience leading customer-facing implementation or professional services teams in enterprise software.
- Strong judgment in capacity planning, project scope, and customer communication.
- Technical understanding to work with specialists and explain decisions to executives.
Why Eve:
- Trusted by over 1,000 law firms and growing revenue 2x quarter over quarter.
- Backed by $160M+ from top investors like Spark Capital and a16z.
- Work with a world-class team and directly with OpenAI and Anthropic on AI-native legal workflows.
Benefits:
- Competitive salary and equity, 401(k) matching, and full health coverage.
- Flexible time off, telecomm stipend, and workplace setup reimbursement.
- Quarterly team gatherings and commuter benefits for in-office employees.
Eve
Eve builds AI-powered legal technology for plaintiff law firms, helping them handle more cases and recover more for clients. Backed by over $160M from top investors and trusted by 1000+ firms, the company is growing rapidly with a world-class team from leading tech companies.