Similar Jobs
See allService Reliability Engineer
Mambu
Python
Go
Java
Technical Support Engineer, NA West
Akuity
North America
GitOps
Kubernetes
CI/CD
Solutions Architect- Post-Sales
HiddenLayer
US
Docker
Kubernetes
AWS
Senior Infrastructure Product Manager
Rasa
Europe
Kubernetes
Helm
AWS
DevOps Engineer
Synthesia
Europe
Kubernetes
AWS
GCP
Own Production Issues:
- Triage and resolve customer issues across VPC deployments, APIs, and data pipelines
- Debug production systems using logs, metrics, and system-level analysis
- Reproduce issues and drive them to resolution with Engineering
Support Customer Infrastructure:
- Help customers operate Unstructured in AWS, GCP, or Azure environments
- Troubleshoot Kubernetes, Docker, networking (VPC, private endpoints), and IAM issues
- Guide customers on running reliable, production-grade deployments
Improve the System:
- Build runbooks, troubleshooting guides, and internal tooling
- Identify patterns and drive improvements in reliability and supportability
Unstructured
Unstructured is setting the standard for enterprise data transformation in the age of LLMs and generative AI. They've secured over $65M from leading investors and power AI workflows across sectors, transforming various documents into scalable, AI-ready data pipelines.