Quality Assurance & UAT Engineer – Dialer

Key Responsibilities:

• Plan and execute UAT and manual testing for enhancements, releases, and business workflows, covering positive, negative, boundary, and end-to-end scenarios.
• Perform end-to-end and integration testing across CRM, contact center, telephony, workforce management, APIs, and enterprise applications.
• Test dialer and outbound contact center functionality, including campaigns, dialing modes, call routing, agent availability, dispositions, retry/re-dial logic, and pacing.

Qualifications:

• 5+ years of experience in Quality Assurance, UAT, Manual Testing, or related role.
• Strong experience with dialer/outbound contact center testing.
• Experience with API testing, integrations, and data validation using SQL or reporting tools.

What We Offer:

• Competitive pay and benefits including health insurance, language courses, and relocation program.
• Work from anywhere culture with remote flexibility.
• Growth opportunities with certification programs, mentorship, and internal mobility.