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Systems Administration
IT Function Responsibilities:
- Serves as a subject matter expert (SME) in Active Directory / Windows environment, Microsoft cloud environments (M365, Azure Cloud Services, MS Teams, SharePoint, etc.), and non-Windows systems.
- Implements and maintains enterprise systems related to application load balancing, authentication and security applications.
- Functions as a technical resource and integrator regarding Active Directory and Microsoft L3 issues to administrators.
Problem Solving:
- Troubleshoots and develops technical solutions related to incidents escalated from Tier 1 and Tier 2, addressing new or previously unknown issues.
- Provides oversight on daily activities to set priorities, function as mentor, helps with problem escalation.
- Communicates significant problems or issues to management.
Project Management:
- Maintains effective communications with vendors, peers, and clients in support of assigned projects.
- Maintains confidentiality.
- Handles secure, privileged, sensitive, or confidential information with discretion and in accordance with organizational policies and procedures.
National Academies of Sciences, Engineering, and Medicine
The National Academies of Sciences, Engineering, and Medicine provide independent analysis and advice to the nation and conduct activities to solve complex problems and inform public policy decisions. They encourage education and research, recognize contributions to knowledge, and increase public understanding.