Act as the highest technical escalation resource for service desk and field teams
Troubleshoot and remediate complex server, network, cloud, and security issues
Lead and contribute to infrastructure projects and migrations
We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions).
Resolve escalated technical issues from Level 1 support within defined SLAs.
Serve as a point of contact for advanced troubleshooting of hardware, software, and network-related issues.
Monitor and maintain IT systems, including servers, networks, and applications.
Honu Services, located in Kailua, Hawaii, empowers clients and optimizes their potential through cost-effective and exceptional operational support. They provide small businesses within the government contracting industry with specialized operational support services, holding certifications in ISO 9001, 20000-1, and 27001 standards.
Microsoft 365 & Collaboration Design, implementation and optimization of Microsoft 365 environments, including Exchange Online and Microsoft Teams.
Design and operation of modern workplace solutions with Microsoft Intune (MDM/MAM) and implementation of Windows 11 rollouts.
Design and implementation of modern identity solutions with Microsoft Entra ID and implementation of Conditional Access, MFA and Zero Trust principles.
Deutsche Telekom IT Solutions Slovakia started in 2006 and has grown to be one of the largest employers in the eastern part of the country with more than 3900 employees. They provide innovative information and communication technology services and aim to improve and continuously transform.
Clean Earth is an environmental services provider in the US, offering remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste. They value their employees and have a positive work culture that fosters growth and development.
Oversee and lead the team responsible for resolving application and related issues for internal and external user communities across multiple business divisions.
Act as the primary escalation point for application support issues, ensuring incidents are triaged, owned, and driven to resolution.
Collaborate with IT and Operational colleagues as well as external vendors to facilitate support, deployment, system maintenance, and incident resolution.
Covius is committed to bringing passion and customer focus to the business. They are a mid-sized company that believes it's possible to love coming to work.
Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
Monitor and maintain system performance, capacity, and availability
Helpware provides outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. They partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
Produce professional root cause analysis documentation for customers
Ensure the prioritization, planning, and execution of problem resolutions
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to customers. They have over 8,100 customers, including 85% of the Fortune 500®, and their intelligent cloud-based platform connects people, systems, and processes.
Be the senior-level escalation point for high-priority incidents across security, network, systems, and cloud domains.
DYOPATH delivers outstanding IT service both externally and internally. They are known for their L.O.V.E. philosophy—Living Our Values Every Day—transforms everyday work into meaningful impact and are an award-winning culture.
Lead the internal IT Helpdesk team, ensuring timely support for hardware, software, connectivity, and access issues across the organization.
Oversee the design, implementation, and maintenance of enterprise IT infrastructure.
Ensure enterprise-wide compliance with cybersecurity best practices (NIST, ISO 27001, SOC 2).
AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. They have earned a stellar reputation by taking service and support to the next level, delivering an award-winning customer experience and have delivered 20 years of outstanding service.
Manage a team of T1 technicians and cultivate a culture of curiosity.
Oversee all facets of cloud and desktop support, ensuring effective ticket queue management.
Act as Incident Commander during major service disruptions, ensuring swift resolution.
Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. They deliver cutting-edge, integrated solutions that deliver business value with experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform.
Serve as a Tier II/III escalation resource for client environments across multiple industries.
Design, deploy, and support cloud and hybrid infrastructure solutions.
Proactively monitor systems, troubleshoot issues, and ensure high availability and performance.
Latitude Inc is seeking a skilled Systems Engineer to design and support cloud and hybrid IT environments. The company focuses on Microsoft 365, Azure, and client-facing infrastructure support. They value candidates who thrive in fast-paced environments who enjoy solving complex technical challenges.
Own Entra ID and cloud identity work across client environments, including integrations and authentication flows.
Lead Microsoft 365 workstreams, including tenant configuration improvements and governance-related implementations.
Regularly create SOPs, runbooks, KBs, and diagrams that improve delivery and supportability.
Sentinel Blue brings enterprise-class cybersecurity to small and medium sized businesses. They're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.
Provide exceptional customer support in a fast-paced remote Managed Services Practice.
Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services.
Provide day-to-day operational support for desktop and server operating systems, Microsoft Office 365, Azure, Teams.
CyberSheath provides Cybersecurity services to the Defense Industrial Base (DIB). They integrate compliance and threat mitigation efforts and eliminate redundant security practices. The company is fast-growing and seeks candidates who want to be part of their upward trajectory.
Provide support to incoming requests and ensure timely issue resolution.
Perform hands-on fixes at the desktop level, including hardware repairs.
Record, track, and document the service desk incident-solving process.
The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Building on its roots as a world-wide Christian church, each year they help more than 2 million people, providing necessities such as food, clothing and shelter. As a faith- and values-based organization, they hire and serve people of all backgrounds and walks of life, and there is a place for everyone to belong here.
Manages and coordinates deployment, development, and expansion of the technology operations environment.
Identifies potential problems with delivery of operational services and develops solutions.
Provides on-call infrastructure support during non-business hours.
Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits to millions of federal employees and retirees, military retirees and their families since 1937. They empower health and wellness by meeting its members where they are, when they need care.
Liaise with Development, Support, and Implementation teams to provide the best possible experience to our clients.
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
Applied Systems transforms the insurance industry with innovative software and services. They have 40+ years of experience in the Insurtech game, and they foster a culture built on values that make them indispensable to each other.