Director, Product Innovation - Business Workflows

Role Overview:

• This Director will define, build, and scale a new customer-facing product engagement model for Core Business Workflows.
• They will operate at the intersection of Product Management, AI innovation, and GTM execution.
• The role reports to the Senior Director, Head of Outbound Product Management.

Key Responsibilities:

• Define and operationalize a product commercialization motion focused on accelerating customer adoption of emerging innovations.
• Build and lead a team of product and AI specialists to identify problems and build solutions.
• Lead proofs of value, prototypes, and innovation workshops that connect product strategy to customer transformation.

Success Metrics:

• Establish success metrics measuring customer adoption, business impact, and influenced revenue.
• Identify repeatable patterns across engagements and translate them into scalable capabilities.
• Collaborate cross-functionally to execute innovation initiatives.