Define and operationalize a new product commercialization motion for Core Business Workflows, accelerating customer adoption of emerging AI innovations.
Build and lead a team of product and AI specialists to identify customer problems, build solutions, and validate business value through proofs of value and innovation workshops.
Collaborate with Product Management, Engineering, Sales, and other teams to execute customer innovation initiatives and establish success metrics.
Define and scale a new customer-facing product engagement model for Core Business Workflows, bridging Product Management, AI innovation, and GTM execution.
Lead a team of product and AI specialists to identify customer problems, rapidly build solutions, and validate business value through proofs of value and innovation workshops.
Collaborate cross-functionally with Product Management, Engineering, Sales, and Marketing to drive customer adoption and influence product strategy.
ServiceNow provides an AI platform for business reinvention, automating workflows to free people from busywork. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Own the AI-Native Product-Led Motion strategy for AI-native ITSM capabilities, driving adoption and growth.
Design data-driven growth engines using product telemetry, behavioral analytics, and experimentation.
Lead cross-functional execution across Engineering, Product Management, Design, Data Science, and Go-to-Market teams.
ServiceNow provides the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together, and is just getting started.
Owns the evaluation and feedback backbone for AI-powered support products.
Designs automated evals, human-in-the-loop review, and structured feedback taxonomy.
Drives cross-functional coordination across Product, Engineering, Data, and Operations teams.
ServiceNow provides an AI platform that automates workflows and drives business reinvention for organizations worldwide. It serves 85% of the Fortune 500 and fosters an AI-native culture that empowers employees to focus on meaningful work.
Lead and develop a team of AI Engineers to design and deploy AI-powered solutions for operations teams.
Own the AI for Operations portfolio, including roadmap planning, prioritization, and stakeholder alignment.
Drive the design and deployment of agentic AI solutions, copilots, workflow automation, and predictive analytics.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Translate complex business needs into practical AI-powered solutions, including agents, workflows, and automations.
Partner with functional experts to discover opportunities, design solutions, and deliver measurable business value.
Develop reusable patterns and best practices, and contribute to the evolution of enterprise AI strategy.
Higher Logic connects people, knowledge, and ideas to improve lives and organizations through community solutions. They serve over 3,000 customers with more than 200 million users worldwide and foster a diverse, empathetic, and growth-oriented culture.
Define and execute the product vision and strategy for ServiceNow's AI-native experience platform.
Lead and mentor a team of Product Management leaders to deliver innovative AI experiences.
Partner with executive leaders across Product, Engineering, Design, and Business Units to unify the AI-native experience.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with their AI platform. With a culture of innovation and a focus on freeing people from busywork, they are building an unstoppable combination of technology and talent.
Design and continuously improve AI-enabled operating models for executive succession and talent management.
Lead the operational delivery of executive programs, including evaluations, development pathways, and governance.
Translate complex talent data into executive insights and provide strategic talent operations support.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We serve over 8,100 customers, including 85% of the Fortune 500, and are building an AI-native culture.
Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Serve as the strategic operating leader for ServiceNow's Enterprise AI organization, driving operating cadence and governance.
Build executive-ready mechanisms for prioritization, decision making, and cross-functional accountability.
Develop portfolio-level visibility and measure ROI for AI initiatives in partnership with finance and AI Champions.
ServiceNow is the AI control tower for business reinvention, offering a platform that integrates AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together, aiming to free people from busywork.
Lead product discovery, strategy, and execution for core occupational health capabilities like medical surveillance and case management.
Partner with Engineering, Design, and stakeholders to deliver scalable, intuitive solutions that solve complex enterprise workflows.
Drive product adoption and measurable customer value through commercialization and cross-functional collaboration.
MIE provides solutions that make a meaningful difference in healthcare, founded in 1995. They serve hospitals, health systems, physician practices, Fortune 500 employers, and government agencies with an innovation engine for health information technology.
Drive cross-BU AI Native strategy and alignment for EmployeeWorks within ServiceNow's AI Native SKU portfolio.
Own the customer deployment funnel and orchestration, designing playbooks for routing customers to implementation models.
Build and scale partner enablement with training, playbooks, and support infrastructure.
ServiceNow is an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent combine, with a focus on freeing people from busywork.
Ensure execution of a roadmap on the edge of AI innovation with agility.
Lead and develop PMs, building effective partnerships across engineering, design, data science, and revenue teams.
Prioritize product investments balancing short-term revenue, long-term user trust, and execution risks.
Hatch is the AI growth engine for service businesses, with an AI CSR platform that scales 1:1 customer communication across voice, SMS, and email. Backed by Bessemer, Y Combinator, and NextView, and now part of Yelp, Hatch reached $31.5M ARR in 2025 with >100% YoY growth and is headquartered in New York City with a Boston office.
Lead delivery transformation across AMS by overseeing customer health assurance, partner management, AI acceleration, and solution architecture functions.
Drive time-to-value compression from 200 to under 100 days through AI tool adoption and process optimization.
Manage cross-functional teams to mitigate delivery risk, scale partner ecosystems, and embed intelligent tools into standard methodology.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that unifies AI, data, and workflows to help 85% of the Fortune 500 work smarter. The company has a culture focused on AI-native technology and talent, emphasizing innovation and employee empowerment.
Own GTM execution for Product & Technical Marketing, orchestrating launches with AI-first workflows.
Run a portfolio of cross-functional initiatives with clear owners, dates, and tradeoffs.
Align teams and design decision stages to drive velocity and clarity.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and reduce security risk. Trusted by over 50 million users and 50% of the Fortune 100, GitLab values AI-driven innovation and inclusivity.
Define and communicate the product vision for Enterprise AI's intelligence systems portfolio.
Own the roadmap from opportunity framing through capability, adoption, measurement, and iteration.
Drive end-to-end product execution across AI engineering, data and ML, infrastructure, security, GRC, and domain teams.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Lead, mentor, and inspire a team of UX designers to foster a collaborative, innovative, and high-performance design culture.
Guide designers through the full product lifecycle from research and ideation to prototyping, testing, and delivery.
Ensure effective collaboration between designers, product managers, engineers, and researchers to deliver cohesive, user-centered solutions.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We are building an AI-native culture where technology and talent are unstoppable together.
Own product strategy for AI Value tooling, driving prompt engineering, code reviews, and AI development across analysis modes to balance model quality, cost, and user trust.
Set and communicate product priorities across a cross-functional pod, translating ambiguous stakeholder input into clear requirements and a prioritized roadmap.
Represent the product in cross-org forums, building influence without direct authority and mentoring junior product owners.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter, faster, and better. They foster an AI-native culture where technology and talent are unstoppable, and are just getting started.
Own go-to-market strategy across the full revenue lifecycle, including new business, renewals, and upsell.
Partner with revenue leaders to define stories, proofpoints, and assets that help customer-facing teams win.
Lead the downstream product marketing team and build an AI-native production engine for high-quality assets at scale.
Spring Health is a global mental health company eliminating barriers to mental health. It reaches over 170 million people worldwide and is AI-native, focusing on expanding care through technology.
Define and execute the community operating model, charter, and success metrics across all Communities of Practice in Customer Excellence Group.
Recruit and support GEO Community Practice Leaders and cultivate a global network of practitioner champions.
Embed AI adoption frameworks and best practices into every community channel to scale readiness.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company has 3,400+ practitioners worldwide and is building an AI-native culture where technology and talent are unstoppable together.
Lead technology and AI initiatives to transform how a professional services organization uses systems and workflows.
Translate business objectives into clear technology requirements and implementation plans.
Partner with senior leaders, technical teams, and vendors to deliver practical, user-friendly solutions.
TMG is a relationship-driven professional services organization that focuses on technology and AI enablement to improve business operations. The company offers a remote work environment and values operational efficiency, innovation, and collaboration.