Similar Jobs
See allSenior Customer Success Manager
Hyland
US
Customer Success
Communication
Project Management
Customer Success Manager, Enterprise (Fed/SLED)
Abnormal Security
US
Customer Success
Enterprise SaaS
Executive Relationship Management
Manager, Customer Success - Commonwealth
Axon
UK
People Leadership
Salesforce
Gainsight
Associate VP, Customer Success - Americas
Semperis
Americas
Cybersecurity
Customer Success
Leadership
Enterprise Customer Success Manager
Teramind
LATAM
Customer Success
HubSpot
Relationship Management
Responsibilities:
- Take ownership of assigned customer relationships and team with accounts to expand Axway’s footprint.
- Grow ARR by maximizing upsell opportunities while minimizing churn and down-sell.
- Partner with customers to maximize utilization and co-innovate with appropriate team members.
Qualifications:
- At least 7 years of direct customer success/engagement management experience.
- At least 5 years of pertinent technology experience in tech software and cloud disciplines.
- Proven experience with MS Office/Teams, SalesForce, ServiceNow, Jira, Confluence, PBI.
Company Overview:
- Axway is a pioneer in digital transformation, with 25 years of experience and a global team of over 1,400 professionals.
- They empower customers with secure, mission-critical software for digital business interactions.
- Axway is a proud member of 74Software, driving the future of enterprise integration.
Axway
Axway is a pioneer in enterprise integration, empowering organizations to achieve digital transformation with secure, mission-critical software. With 25 years of experience, a presence in 100 countries, 11,000+ customers, and over 1,400 professionals globally, they foster a culturally rich, globally connected community.