This role sits at the intersection of technical support, engineering, and customer success.
You'll become a product expert, troubleshooting issues across Sardine's API-driven platform.
You'll operate independently with global teammates to maintain service quality across time zones.

What You'll Need:

Previous experience in a customer-facing and technical role.
5+ years in technical support, support engineering, solutions engineering, or software engineering.
Strong understanding of web technologies, APIs, and cloud infrastructure.

Benefits We Offer:

Generous compensation in cash and equity with early exercise for all options.
Flexible paid time off and year-end break.
Health, dental, and vision coverage, plus 4% matching in 401k/RRSP for US and Canada.

Sardine

Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. It's a remote-first team with a culture valuing performance and flexibility, spanning over 6 billion profiled devices.

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