Product Support Specialist
Benefits
5w PTO
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What you'll do:
- End-to-end support: onboarding, setup, debugging
- Resolve issues via email, Slack, Twitter, Reddit
- Reproduce bugs with engineering, share insights
What we're looking for:
- Passion for technology and our mission
- Strong customer service and communication skills
- Experience troubleshooting APIs and integrations
What we offer:
- Competitive salary and equity
- 5 weeks vacation and parental leave
- Remote-first with optional co-working
Location & work mode:
- US/Canada Eastern or Central time zones
- Async collaboration, off-sites, occasional travel
Linear
We are building the product development system for teams and agents in the AI era. Founded in 2019, we serve over 50,000 companies with a small, distributed team across North America, Europe, and Australia, driven by focus and craftsmanship.