Patient Support Supervisor

Key Responsibilities:

• Directly lead and manage a team of Patient Support Associates to ensure medication adherence through refill management or timely prior authorization.
• Manage all aspects of ADP, PTO, and time reports for team members.
• Complete audits of team systems to ensure efficient workflow.

Qualifications:

• Active Texas Pharmacy Technician License and National Pharmacy Technician Certification (CPhT) required.
• 3+ years of pharmacy technician experience, with 3-5+ years preferred in specialty pharmacy.
• Strongly preferred leadership experience, such as team lead or equivalent.

Skills Required:

• Strong communication presence with ability to influence without formal authority.
• Excellent leadership, interpersonal, and operational management skills.
• Proficient in Microsoft Office, especially Excel and Word, and pharmacy dispensing systems.