Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

About the Role:

• This is a key leadership role responsible for overseeing daily operations of a Patient Support team.
• You will ensure patients receive medications efficiently, accurately, and on time.
• You will partner closely with internal teams and hospital stakeholders.

Key Responsibilities:

• Lead, coach, and manage a team of Patient Support Associates.
• Provide ongoing performance management, training, and mentorship.
• Manage staffing, scheduling, PTO, and time reporting.

Qualifications:

• Active Pharmacy Technician license and national CPhT certification required.
• 3+ years pharmacy technician experience, specialty pharmacy preferred.
• Prior leadership experience strongly preferred.

Why Join Shields:

• Fast-growing leader in specialty pharmacy with a mission-driven culture.
• Strong career growth and leadership development opportunities.
• Collaborative and supportive environment.