Similar Jobs
See allProduct Marketing Manager
FinQuery
South Africa
Product Marketing
Go-to-Market Strategy
Market Research
Managing Director
Spire Outsourcing
US
Financial Planning
Business Development
Strategic Leadership
National Medicaid Program Specialist
World Relief
US
Cross-functional Collaboration
Stakeholder Engagement
Project Management
National Marketing Communications Manager
American Heart Association
US
Public Relations
Marketing Communications
Strategic Planning
Functional Contracting SME - Clearance Required
LMI
US
FAR
DFARS
ServiceNow
Customer Strategy and Relationships:
- Build trusted customer relationships through proactive, consistent engagement.
- Serve as a strategic advisor by conducting business assessments and recommending solutions.
- Engage stakeholders at multiple levels to identify risks and opportunities.
Customer Outcomes and Value:
- Develop and manage customer success plans with clear goals and milestones.
- Monitor product adoption, account health, and progress toward outcomes.
- Demonstrate ROI through value storytelling and strategic presentations.
Renewals and Account Growth:
- Own full renewal lifecycle including planning, pricing, negotiation, and closing.
- Identify cross-sell and upsell opportunities to expand accounts.
- Maintain accurate forecasts and account plans.
Cross-Functional Execution:
- Collaborate with Sales, Product, Support, and Services for seamless customer experience.
- Manage multiple accounts and competing priorities in a fast-paced environment.
- Share customer insights to improve products and services.
Lightcast
Lightcast provides trusted global labour market data, analytics, and expert guidance to empower communities, corporations, and learning providers. The company is active in more than 30 countries with offices in the US, UK, Canada, Italy, New Zealand, and India, and is committed to an inclusive workplace.