Sales Executive - Service Sales

Services Opportunity Identification and Development:

• Work closely with customers to identify service needs related to software deployment, optimization, and ongoing support.
• Proactively engage with existing software customers to uncover consulting, training, and implementation opportunities.
• Develop tailored service proposals that align with customer objectives and enhance their return on investment.

Relationship Building and Customer Success:

• Build and maintain strong, long-term relationships with customers by serving as a trusted advisor for their service needs.
• Actively engage with key stakeholders to understand their business challenges and provide customized service solutions.
• Ensure customer satisfaction through regular follow-ups and by addressing concerns or barriers to success.

Achieving Service Sales Goals:

• Meet or exceed sales targets for service-related revenue, including consulting, training, and support packages.
• Maintain a robust pipeline of service opportunities and track progress using CRM tools.
• Effectively overcome objections and clearly communicate the value of EAC’s service offerings.