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Compensation and Training:
- Earn $18.00/hr during up to 64 hours of paid Pre-Licensing Training, with a raise to $22.50/hr upon licensing.
- Qualfon covers the costs of pre-licensing coursework and two attempts for your state exam.
- Equipment is provided for your remote work setup.
Role Responsibilities:
- Provide expert guidance to customers for quotes and billing inquiries via phone and email.
- Manage policies by processing endorsements, cancellations, and coverage updates accurately.
- Ensure all transactions comply with industry regulations and internal quality standards.
Requirements:
- You must have a background in customer service, with call center experience being a plus.
- You need reliable wired internet service, with direct Ethernet connection required, and no wireless connections allowed.
- You must be growth-minded, detail-oriented, a great communicator, and able to pass a background check.
Qualfon
Qualfon is focused on delivering engaging interactions and positive experiences that leave a lasting impression. The company creates job opportunities to help people pursue their total vocation and strives to be the partner of choice for its clients, with a culture of investment in individual growth.